Visual Clinic LLC

Visual Clinic

Composite Score

6.7 /10

CX Score

7.3 /10

5 Reviews Write a Review

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What is Visual Clinic?

Fully integrated patient flow and performance optimization solution. It captures, processes, and delivers data in real-time, so that providers and staff have full visibility of patient flow as it occurs.

Company Details

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Visual Clinic Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

55 Plan to Renew

70 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Visual Clinic?

11% Negative

0% Neutral

89% Positive

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 75

Admissions Management

Discharge Management

Patient/ Physician Scheduling

Wait Time Tracking

Bed Management

Patient Engagement

Patient Portal

Referral Management

Medical Billing

Patient Tracking

Patient Flow Management

Vendor Capability Ratings

Average 76

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Data Integration

Visual Clinic Reviews

Allen C.

Role: Sales Marketing
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Enhanced customization features for healthcare.

Likeliness to Recommend

6 /10

What differentiates Visual Clinic from other similar products?

The customizable workflows, easy interface, and brilliant patient engagement tools make Visual Clinic quite unique and recline above the rest. The processes and reports can be fitted by the clinics according to their unique operations for greater efficiency. Seamless EHR integration ensures accurate and accessible patient data, while self-service portals include online booking and access to medical records for enhanced patient satisfaction.

What is your favorite aspect of this product?

Of all the things, the thing I love best in Visual Clinic is about its customizable workflows and patient engagement tools. Customizing the processes and dashboards specific to the clinic's needs assures not only efficiency and adaptability but runs operations so effectively. It is also an added factor that patient portal access into online bookings, real-time communications, and personal medical records considerably improves a patient's experience. This flexibility and emphasis on satisfaction are what makes Visual Clinic an all-inclusive solution for modern-day healthcare management.

What do you dislike most about this product?

Most displeasing, as far as Visual Clinic is concerned, is the provision of numerous features, among which some are really complex to set up and integrate, more so for clinics that are not very technically inclined. Users without experience with healthcare management software could easily find that the initial learning curve is very steep. Moreover, there may be some **customization options** that require extra support or resources, which could limit some small clinics with few IT staff. All this could have an effect on the user experience during the onboarding phase.

What recommendations would you give to someone considering this product?

If you're thinking about Visual Clinic, make sure that it's all about customization and good integration within your clinic's specific needs. Invest time in proper training to learn the complexities of the platform, as initially, it's a bit difficult to navigate about its features. Make the most of patient engagement tools like self-service appointments and communication. Optimize with customized workflows and reports; security features like multi-factor authentication are a priority and should not be missed.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Kirsty F.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy yo use and intuitive

Likeliness to Recommend

10 /10

What differentiates Visual Clinic from other similar products?

whole package and customer support

What is your favorite aspect of this product?

design and easy to use

What do you dislike most about this product?

Nothing it was fine

What recommendations would you give to someone considering this product?

have an open mind

Pros

Saves Time
Client's Interest First
Helps Innovate
Continually Improving Product

Visual Clinic

What is Visual Clinic?

Company Details

Need Assistance?

Visual Clinic Ratings

74 Likeliness to Recommend

55 Plan to Renew

70 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Visual Clinic?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Admissions Management Assists in the registration of a patient into a healthcare facility for clinical treatment.

Discharge Management Includes check out, referral planning, and treatment planning.

Patient/ Physician Scheduling The planning and scheduling of all necessary resources (providers, exam rooms, equipment, investigations, interventions and events) associated with the diagnosi

Wait Time Tracking A feature that uses at-a-glance and real-time updates to track and benchmark waiting times.

Bed Management The allocation and provision of beds. It includes the services that are aligned with being cared for by a medical facility.

Patient Engagement Includes patient TV time, electronic meal ordering, patient media, and hospital Wi-Fi.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Referral Management Includes contact information maintenance, outreach and campaign management, and referral tracking and monitoring.

Medical Billing Includes online account management, online payments, insurance checks, and online billing.

Patient Tracking Includes pre-admit tracking, patient transfer management, and patient status tracking.

Patient Flow Management A dashboard tool that monitors the movement of patients through a healthcare facility.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Visual Clinic Reviews

Allen C.

Enhanced customization features for healthcare.

Likeliness to Recommend

Pros

Kirsty F.

Easy yo use and intuitive

Likeliness to Recommend

Pros

Feature Ratings

Admissions Management

Discharge Management

Patient/ Physician Scheduling

Wait Time Tracking

Bed Management

Patient Engagement

Patient Portal

Referral Management

Medical Billing

Patient Tracking

Patient Flow Management

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Data Integration