What is Kissflow?

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kissflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

2
Since last award

89 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative
18% Neutral
82% Positive

Pros

  • Efficient Service
  • Reliable
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 79

Process Management

85

BPM Workflow and Approvals

81

Knowledge and Document Management

81

Process Simulation and Execution

81

Process Modelling and Design

79

Form and Report Building

79

Business Rules Management

79

Collaboration

78

Analytics and Reporting

78

Mobile

77

Process Monitoring and Optimization

77

Vendor Capability Ratings

Average 77

Ease of Customization

84

Usability and Intuitiveness

80

Ease of Data Integration

79

Vendor Support

79

Ease of Implementation

79

Breadth of Features

78

Ease of IT Administration

77

Quality of Features

77

Business Value Created

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

72

Kissflow Reviews

Jestine P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Low-Code Platform for Process Automation

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

Its intuitive platform that empowers both business and technical users to build and automate processes without extensive coding knowledge

What is your favorite aspect of this product?

Its low-code approach

What do you dislike most about this product?

It has limitations on handling extremely high-volume workloads or complex integrations

What recommendations would you give to someone considering this product?

Evaluate the need to integrate Kissflow with other systems, such as CRM, ERP, and HR systems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Luisa G.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Tool very functional and easy to use, I love it.

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

This application is distinct from others because it is both less expensive and more feature-rich than its competitors, in addition to being simpler to operate.

What is your favorite aspect of this product?

I appreciate how flexible the Kissflow platform is, allowing us to tailor its features to meet the needs of any of our divisions. The low learning curve and user-friendly design of its interface mean that you won't need substantial training to put its features to use. For example, we make use of and give due consideration to the system's data and process analysis features, which generate daily reports based on all the data currently being processed; these reports help us spot potential problems in advance, allowing us to respond quickly with effective solutions.

What do you dislike most about this product?

While it's true that the Kissflow platform has enormous potential because of the tremendous boost it can give any company, there are crucial considerations that I did not like, such as their customer care. Keep in mind that there are many different tools available on this platform, and while we've mastered some of them, there were times when we needed assistance or a feasible solution, but didn't get it until it was too late.

What recommendations would you give to someone considering this product?

We now have effective departmental administration with the aid of the Kissflow platform, thus I would advise using it. Thanks to the available customization capabilities, we were able to tailor kissflow's features by division to better suit the needs of our different teams. Since this platform generates useful reports, we can quickly analyze data and streamline operations to find and apply answers to pressing issues. And there is no doubt that the efficacy of any method we choose to employ has increased.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Feranmi B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Powerful and User-Friendly Workflow Automation

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Great question! Here’s what typically differentiates Kissflow from other workflow and process automation tools: User-Friendly No-Code/Low-Code Platform Kissflow emphasizes ease of use with a drag-and-drop interface that allows business users (not just developers) to design workflows, forms, and automations quickly without coding. All-in-One Workflow Suite Instead of just focusing on workflow automation or project management alone, Kissflow combines workflow management, case management, and project collaboration in one platform.

What is your favorite aspect of this product?

My favorite aspect of Kissflow is its intuitive no-code/low-code interface that empowers non-technical users to quickly build and automate workflows without needing deep technical skills. This ease of use really lowers the barrier for teams to streamline processes and improve collaboration fast, making process automation accessible to a wider audience. It strikes a great balance between simplicity and powerful functionality.

What do you dislike most about this product?

What I dislike most about Kissflow is that its advanced customization and integration options can be somewhat limited compared to more specialized or developer-focused platforms. For complex or highly tailored workflows, users might find the built-in features a bit restrictive, requiring workarounds or additional tools. This can slow down scaling or adapting the platform for very unique business needs.

What recommendations would you give to someone considering this product?

Assess Your Workflow Complexity: Kissflow is great for straightforward to moderately complex workflows, especially if you want a no-code/low-code solution. For highly complex processes, make sure it supports your needs or be prepared for some customization limits. Take Advantage of Templates: Use Kissflow’s pre-built templates to get started quickly and learn best practices for designing workflows. Plan for Integrations Early: Identify which third-party tools you’ll need to connect and verify their compatibility to avoid surprises later.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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