
What is Kissflow?
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
71 Likeliness to Recommend
2
Since last award
89 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kissflow?
Pros
- Efficient Service
- Reliable
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Process Management
BPM Workflow and Approvals
Knowledge and Document Management
Process Simulation and Execution
Process Modelling and Design
Form and Report Building
Business Rules Management
Collaboration
Analytics and Reporting
Mobile
Process Monitoring and Optimization
Vendor Capability Ratings
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of Implementation
Breadth of Features
Ease of IT Administration
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Kissflow Reviews

Jestine P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Low-Code Platform for Process Automation
Likeliness to Recommend
What differentiates Kissflow from other similar products?
Its intuitive platform that empowers both business and technical users to build and automate processes without extensive coding knowledge
What is your favorite aspect of this product?
Its low-code approach
What do you dislike most about this product?
It has limitations on handling extremely high-volume workloads or complex integrations
What recommendations would you give to someone considering this product?
Evaluate the need to integrate Kissflow with other systems, such as CRM, ERP, and HR systems.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
Luisa G.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2023
Tool very functional and easy to use, I love it.
Likeliness to Recommend
What differentiates Kissflow from other similar products?
This application is distinct from others because it is both less expensive and more feature-rich than its competitors, in addition to being simpler to operate.
What is your favorite aspect of this product?
I appreciate how flexible the Kissflow platform is, allowing us to tailor its features to meet the needs of any of our divisions. The low learning curve and user-friendly design of its interface mean that you won't need substantial training to put its features to use. For example, we make use of and give due consideration to the system's data and process analysis features, which generate daily reports based on all the data currently being processed; these reports help us spot potential problems in advance, allowing us to respond quickly with effective solutions.
What do you dislike most about this product?
While it's true that the Kissflow platform has enormous potential because of the tremendous boost it can give any company, there are crucial considerations that I did not like, such as their customer care. Keep in mind that there are many different tools available on this platform, and while we've mastered some of them, there were times when we needed assistance or a feasible solution, but didn't get it until it was too late.
What recommendations would you give to someone considering this product?
We now have effective departmental administration with the aid of the Kissflow platform, thus I would advise using it. Thanks to the available customization capabilities, we were able to tailor kissflow's features by division to better suit the needs of our different teams. Since this platform generates useful reports, we can quickly analyze data and streamline operations to find and apply answers to pressing issues. And there is no doubt that the efficacy of any method we choose to employ has increased.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Feranmi B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Powerful and User-Friendly Workflow Automation
Likeliness to Recommend
What differentiates Kissflow from other similar products?
Great question! Here’s what typically differentiates Kissflow from other workflow and process automation tools: User-Friendly No-Code/Low-Code Platform Kissflow emphasizes ease of use with a drag-and-drop interface that allows business users (not just developers) to design workflows, forms, and automations quickly without coding. All-in-One Workflow Suite Instead of just focusing on workflow automation or project management alone, Kissflow combines workflow management, case management, and project collaboration in one platform.
What is your favorite aspect of this product?
My favorite aspect of Kissflow is its intuitive no-code/low-code interface that empowers non-technical users to quickly build and automate workflows without needing deep technical skills. This ease of use really lowers the barrier for teams to streamline processes and improve collaboration fast, making process automation accessible to a wider audience. It strikes a great balance between simplicity and powerful functionality.
What do you dislike most about this product?
What I dislike most about Kissflow is that its advanced customization and integration options can be somewhat limited compared to more specialized or developer-focused platforms. For complex or highly tailored workflows, users might find the built-in features a bit restrictive, requiring workarounds or additional tools. This can slow down scaling or adapting the platform for very unique business needs.
What recommendations would you give to someone considering this product?
Assess Your Workflow Complexity: Kissflow is great for straightforward to moderately complex workflows, especially if you want a no-code/low-code solution. For highly complex processes, make sure it supports your needs or be prepared for some customization limits. Take Advantage of Templates: Use Kissflow’s pre-built templates to get started quickly and learn best practices for designing workflows. Plan for Integrations Early: Identify which third-party tools you’ll need to connect and verify their compatibility to avoid surprises later.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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