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Emotional Footprint Awards 2024

Hotel Revenue Management System


SoftwareReviews names Atomize, FLYR for Hospitality, and RoomPriceGenie as Hotel Revenue Management System Emotional Footprint Award Winners.


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Hotel Revenue Management System

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Atomize

Atomize

Atomize finds growth opportunities in your hotel and predicts what price changes should be done to earn more. Each suggestion can be rejected, revised or accepted by you, the one who knows the big picture of the whole business. Accepted actions will be applied automatically to your PMS, and once you trust our price recommendations fully, you can switch on auto-pilot.

8.6

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
23Reviews

FLYR, Inc.

FLYR for Hospitality

FLYR Hospitality (formerly Pace Revenue) is a revenue platform for hospitality, that provides industry-leading decision intelligence, innovative business intelligence, and a suite of intuitive management tools. Our customers are innovators who want to use data-driven approaches to achieve optimal results and differentiate against their competitors.

8.3

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
10Reviews

RoomPriceGenie

RoomPriceGenie

RoomPriceGenie is a pricing tool designed for owners of independent accommodation, or chains of hotels, who require the best possible pricing with the least possible work. It simply gets the pricing done, using sophisticated algorithms that also allow transparency and full control. 95% of our clients run on auto-pilot because they trust the prices. We understand what it’s like running a hotel. We know our solution must be simple to use. And affordable. And we know that top-quality pricing is hugely important, so we never scrimp on that. Our customers help us build our solution, and their feedback is consistently positive. Try it for free and see why.

8.2

CX Score

CX
Score

+100

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

0% Negative 100% Positive
Badge Winner
14Reviews

Other Evaluated Vendors


Duetto

Duetto GameChanger

Deploy, automate and scale profitable decisions through Duetto’s cloud-based, easy-to-use and agile RMS platform for forecasting, pricing, and reporting. Powered by forward-looking demand data, our unique open pricing algorithm, and a strategy-first approach to revenue management, Duetto’s growth and retention rates outpace every RMS in the market today.

7.8

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 94% Positive
11Reviews

Cendyn

Guestrev

Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. With a 90% acceptance rate, Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on factors such as perceived value, guests’ willingness to pay, and dynamic demand and availability indicators. Forecast accurately, price with certainty, and make quick, agile decisions.

7.6

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 92% Positive
10Reviews

IDeaS

IDeaS G3 Revenue Management System

IDeaS G3 Revenue Management System (G3 RMS) - powered by SAS® High Performance Analytics - delivers scientific pricing and inventory control decisions at the room type and rate code level (e.g., Best Flexible Rate, Advance Purchase) to drive optimal revenue performance across all segments. Increase RevPAR, Optimize Business Mix, Enhance Productivity. IDeaS’ automated, scientific approach to producing these controls is unique and extends the benefit far beyond maintenance-heavy rules-based approaches. With over 30 years of expertise, IDeaS delivers revenue science to more than 16,000 clients in 144 countries.

7.3

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

4% Negative 85% Positive
19Reviews

Infor (US), LLC

Infor EzRMS

Easily manage revenue and yield with automated forecasts and recommendations across properties

6.7

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

7% Negative 85% Positive
13Reviews

For the full list of vendors in this space, click here.

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