Xerox Corporation

Xerox DocuShare

8.0 /10

What is Xerox DocuShare?

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

Company Details

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Awards & Recognition

Xerox DocuShare won the following awards in the Enterprise Content Management - Enterprise category

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3 Top Rated Capabilities

0 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

5 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Xerox DocuShare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xerox DocuShare.

86 Likeliness to Recommend

1
Since last award

91 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xerox DocuShare?

0% Negative

14% Neutral

86% Positive

Pros

Enables Productivity
Trustworthy
Fair
Respectful

Feature Ratings

Average 83

ECM Document Management

Search

Access Permissions Management

Collaboration

Capture Channels

Metadata Management

Workflow Process Automation

File Approvals Esignatures

Ediscovery Audit Trail

File Conversion

Mobile

Vendor Capability Ratings

Average 80

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Xerox DocuShare Reviews

Genesis S.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

My experience with Xerox DocuShare: Efficient and

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

Additionally, the ability to securely share documents with my colleagues has improved collaboration within our team. I have also been impressed with Xerox DocuShare's customizability, which has allowed me to tailor the software to the specific needs of my business.

What is your favorite aspect of this product?

What I like most about Xerox DocuShare is its customer service, always available to solve any questions or problems that may arise.

What do you dislike most about this product?

However, the only thing I have disliked is that sometimes the application can be a little slow when uploading large amounts of documents.

What recommendations would you give to someone considering this product?

In short, I would recommend Xerox DocuShare to any company looking for an efficient and secure solution to manage their documents digitally. Its ease of use, customizability, and excellent customer service make it stand out among other similar software on the market.

Pros

Reliable
Enables Productivity
Trustworthy
Effective Service

Susanne G.

Role: Industry Specific Role
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

"Save time, easily share documents!"

Likeliness to Recommend

10 /10

What differentiates Xerox DocuShare from other similar products?

It accelerates decision-making with easy access to data.

What is your favorite aspect of this product?

I am able to import and export documents and very easily connect them to my email.

What do you dislike most about this product?

It's difficult for the average person to install and connect all the machines and PCs.

What recommendations would you give to someone considering this product?

It is the easiest way to access, share and collaborate, on-site or in the cloud.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rafaela K.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

It’s a good and easy platform to use

Likeliness to Recommend

7 /10

What differentiates Xerox DocuShare from other similar products?

Inovation and facility

What is your favorite aspect of this product?

Facility and integration

What do you dislike most about this product?

The price

What recommendations would you give to someone considering this product?

Check the functions and observations

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Inspires Innovation

Xerox DocuShare

What is Xerox DocuShare?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Xerox DocuShare Ratings

86 Likeliness to Recommend

1 Since last award

91 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Xerox DocuShare?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Search The system can search an entire body of a document for a keyword or phrase.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Capture Channels Variety of ways a file can be ingested into the ECM system

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Xerox DocuShare Reviews

Genesis S.

My experience with Xerox DocuShare: Efficient and

Likeliness to Recommend

Pros

Susanne G.

"Save time, easily share documents!"

Likeliness to Recommend

Pros

Rafaela K.

It’s a good and easy platform to use

Likeliness to Recommend

Pros

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Feature Ratings

ECM Document Management

Search

Access Permissions Management

Collaboration

Capture Channels

Metadata Management

Workflow Process Automation

File Approvals Esignatures

Ediscovery Audit Trail

File Conversion

Mobile

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization