SmartBear Software

TestComplete

Composite Score

8.5 /10

CX Score

8.7 /10

46 Reviews Write a Review

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What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative

9% Neutral

89% Positive

Pros

Friendly Negotiation
Enables Productivity
Saves Time
Altruistic

Feature Ratings

Average 80

Automated Testing

Development Use

Functional Testing

Performance Testing

Process Simulation

Browser Testing

ALM Integration

Pipeline Integrations

Virtual Mobile Devices

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Vendor Capability Ratings

Average 79

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Also Featured in...

Test Management

Score 7.8

View TestComplete in this category (opens in a new tab)

TestComplete Reviews

Palak A.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Like a Tester with a Memory: Reliable and Sharp

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete excels due to its simplicity of use and strength. It is possible to either click and record or write programs. It is adept at identifying UI changes and manages all app kinds, including desktop, online, and mobile. This tool isn't the lightest, but it's really useful for teams that don't want to get bogged down in technical details.

What is your favorite aspect of this product?

Really, what's the best part? It somehow "gets" your app. It seems as though TestComplete remembers the vibe rather than simply the code because it continues to click the correct things even when buttons move or labels slightly alter. It's similar to a muscle memory test. Intelligent UI recognition like that? Very underappreciated.

What do you dislike most about this product?

It’s kinda slow sometimes and feels heavy, especially with big tests cases.

What recommendations would you give to someone considering this product?

Make sure your team is comfortable with some setup and learning if you're considering TestComplete. Mixed teams with both programmers and non-programmers work best. To find out if it matches your workflow, try the trial first.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pankaj I.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product, but can be complex to implement

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

TestComplete offers a comprehensive automation solution with advanced integration options and strong mobile testing support.

What is your favorite aspect of this product?

The intuitive user interface and strong scripting capabilities that make test automation easy.

What do you dislike most about this product?

It can be complex to set up and configure, requiring significant time and effort for customization.

What recommendations would you give to someone considering this product?

Make sure you have adequate training and support to handle the initial setup and ongoing customizations.

Pros

Continually Improving Product
Trustworthy
Saves Time
Client Friendly Policies

Daniel F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Awesome tool with extensive features!

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

TestComplete offers a scriptless record and replay feature. This allows users to create automated test cases without writing code. It also uses an object recognition engine which includes AI powered visual recognition to accurately identify dynamic UI elements.

What is your favorite aspect of this product?

It's Scriptless Test Creation feature. It's ability to create automated tests without writing a single line of code makes the tool accessible to a wide range of users. By allowing users to record and playback tests easily, TestComplete empowers teams to automate their testing processes more efficiently and effectively. It can save significant time and effort while ensuring thorough test coverage. Plus, the visual and keyword-driven approaches to test creation make it more intuitive.

What do you dislike most about this product?

It challenging to navigate without proper training. Also sometimes I experienced performance issues with larger test suites, leading to lagging and slow response times during test execution. The cost of TestComplete is also on the higher side making it a barrier for smaller organizations with limited budgets.

What recommendations would you give to someone considering this product?

Invest in thorough training for your team to fully leverage the tool's extensive features and to address potential performance issues, keep your test suites organized and avoid excessively large test cases, while regularly updating your test environment and optimizing your test scripts for better efficiency.

Pros

Continually Improving Product
Unique Features
Friendly Negotiation
Helps Innovate

TestComplete

What is TestComplete?

Company Details

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TestComplete Ratings

88 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love TestComplete?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Test Management

TestComplete Reviews

Palak A.

Like a Tester with a Memory: Reliable and Sharp

Likeliness to Recommend

Pros

Pankaj I.

Great product, but can be complex to implement

Likeliness to Recommend

Pros

Daniel F.

Awesome tool with extensive features!

Likeliness to Recommend

Pros

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Feature Ratings

Automated Testing

Development Use

Functional Testing

Performance Testing

Process Simulation

Browser Testing

ALM Integration

Pipeline Integrations

Virtual Mobile Devices

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration