What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Keyboard Mouse Control
Video Conferencing
Virtual Whiteboard
Audio Conferencing Call in Bridge
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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TeamViewer Remote Reviews
Adil B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Fantastic tool with amazing capabilities
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I like TeamViewer Remote mainly for its remote access and desktop sharing features. Its also great that its full of easy to use features and that they are free and some are paid. On the other hand, the video conferencing and file sharing capabilities are amazing.
What is your favorite aspect of this product?
I like this excellent solution for its excellent user-friendly interface and it is really useful for its remotely work capabilities, such as remote control, screen sharing, video conferencing and online meetings. All of this has been excellent. I have also loved being able to add all our team members at the same time with good quality audio and video.
What do you dislike most about this product?
Although I believe some elements are missing to enhance the appearance in virtual meetings, the customization is good.
What recommendations would you give to someone considering this product?
I am recommending this product for its amazing features and low cost.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Milan P.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to acess
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across diverse devices.
What is your favorite aspect of this product?
It allows for remote control of devices even when no one is present at the remote location, useful for IT support and management.
What do you dislike most about this product?
Some users are concerned about data security and privacy.
What recommendations would you give to someone considering this product?
A free and easy-to-use option for basic remote access, integrated with Google Chrome.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Simon M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Impressive Software
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer stands out for its ease of use, high performance, and cross-platform support, which makes remote access and troubleshooting straightforward regardless of the operating system.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer is its seamless connection setup and high-quality remote access, which allows for smooth and effective remote troubleshooting.
What do you dislike most about this product?
The cost can be a concern, particularly for smaller teams or organizations, as it tends to be on the pricier side compared to some other remote access tools.
What recommendations would you give to someone considering this product?
For those considering TeamViewer, it's ideal if you need a robust, cross-platform remote access solution with reliable performance. Ensure it fits within your budget and assess if its advanced features align with your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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