Netcore Cloud

Netcore Customer Engagement

Composite Score

6.8 /10

CX Score

7.1 /10

5 Reviews Write a Review

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What is Netcore Customer Engagement?

Netcore Customer Engagement is an easy-to-use, intelligent customer engagement platform that boosts conversion and retention. With Netcore Customer Engagement, you can efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by Machine Learning.

Company Details

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Netcore Customer Engagement Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netcore Customer Engagement?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Effective Service

Cons

Less Inspiring
Less Reliable
Wastes Time

Feature Ratings

Average 76

Landing Page & Web Form Testing

100

Multivariate Testing

Split Testing

Integrations

Feature Flagging

Server Side Testing

Visual Editor

Heatmaps/Clickmaps

Goal Tracking and Conversion Definition

Traffic Allocation Control

Personalization/Audience Targeting

Vendor Capability Ratings

Average 76

Quality of Features

Vendor Support

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Netcore Customer Engagement Reviews

Ronson G.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

A good Marketing tool for every day use

Likeliness to Recommend

6 /10

What differentiates Netcore Customer Engagement from other similar products?

A few features are customisable

What is your favorite aspect of this product?

The UI is very user friendly and the customer service is very strong

What do you dislike most about this product?

Lots of tech issues exist

What recommendations would you give to someone considering this product?

Go for it, its worth the spend

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Effective Service

Cons

Commodity Features
Less Inspiring
Wastes Time

Jai Sruthi S.

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use. But might have few glitches.

Likeliness to Recommend

7 /10

What differentiates Netcore Customer Engagement from other similar products?

It has good customer service who are knowledgeable and able to solve the queries in a phone call.

What is your favorite aspect of this product?

Easy to understand

What do you dislike most about this product?

Glitches and bugs

What recommendations would you give to someone considering this product?

To remove the glitches. To remove the time lag.

Pros

Respectful
Continually Improving Product
Transparent
Security Protects

Cons

Less Inspiring

Netcore Customer Engagement

What is Netcore Customer Engagement?

Company Details

Need Assistance?

Netcore Customer Engagement Ratings

83 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Netcore Customer Engagement?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Landing Page & Web Form Testing Create and test standalone landing pages and forms for lead generation and conversion.

Multivariate Testing Capability of the software to test multiple site elements or variables to determine the combination of variables that leads to increased conversion.

Split Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Integrations Ability of the software to sync with the current programs of the user for seamless process. The workplace platform integrates with common business applications.

Feature Flagging Ability of the software to flag suspicious responses and activity.

Server Side Testing Capability of a software to support complex code-based changes.

Visual Editor WYSIWYG editor that allows users to modify pages and elements visually for test setup.

Heatmaps/Clickmaps Visual overlays showing where users click, move, or scroll — used to inform testing strategies.

Goal Tracking and Conversion Definition Allow users to set specific success metrics e.g., signups or purchases, and track results automatically.

Traffic Allocation Control Manually or dynamically control how much user traffic is directed to each test variant.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Netcore Customer Engagement Reviews

Ronson G.

A good Marketing tool for every day use

Likeliness to Recommend

Pros

Cons

Jai Sruthi S.

Easy to use. But might have few glitches.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Landing Page & Web Form Testing

Multivariate Testing

Split Testing

Integrations

Feature Flagging

Server Side Testing

Visual Editor

Heatmaps/Clickmaps

Goal Tracking and Conversion Definition

Traffic Allocation Control

Personalization/Audience Targeting

Vendor Capability Ratings

Quality of Features

Vendor Support

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness