Microsoft Corporation

Microsoft Dynamics 365 Supply Chain

Composite Score

7.6 /10

CX Score

8.1 /10

8 Reviews Write a Review

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What is Microsoft Dynamics 365 Supply Chain?

Create an intelligent and resilient supply chain. Build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights. Mitigate supply chain issues with robust capabilities such as real-time visibility, agile planning, and advanced insights.

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Microsoft Dynamics 365 Supply Chain Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Supply Chain?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Feature Ratings

Average 80

Supplier Management

Shipping Management

Collaboration

Procurement Management

Transportation Management

Manufacturing Planning and Production

Inventory Management

Forecasting and Planning

Order Management

Returns Management

Customer Service

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support

Microsoft Dynamics 365 Supply Chain Reviews

Steven G.

Role: Consultant
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

User friendly system, with fantastic capabilities.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

Its ease to use, along with the user friendly interface and enhanced capabilities to facilitate difficult processes for all types of industries

What is your favorite aspect of this product?

The interface and connectivity with other systems.

What do you dislike most about this product?

Sometimes the configuration is not as straightforward as it could be, it demands many steps for simple purposes

What recommendations would you give to someone considering this product?

To carry out a quick investigation of other systems and compare the capabilities, features, offerings, and costing. They will immediately lean towards D365 because they will realice the value of the system over the rest in the market.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Marissa S.

Role: C-Level
Industry: Apparel
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Apr 2024

Great product, love it!

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

It is easy to use compared to other products I have used in the past.

What is your favorite aspect of this product?

The real time updates

What do you dislike most about this product?

Time consuming to use features correctly

What recommendations would you give to someone considering this product?

Allot the right amount of time for using features, but be delighted by its different capabilites

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

MS C.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Modern features needed,

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

Microsoft Dynamics GP (Great Plains) has been a staple in the enterprise resource planning (ERP) software market for decades. Here's what differentiates it from other similar products: Microsoft Ecosystem Integration: Being a Microsoft product, Dynamics GP integrates smoothly with other Microsoft services, such as Office 365, Power BI, and Microsoft Teams.

What is your favorite aspect of this product?

one of the commonly appreciated aspects of Microsoft Dynamics GP is its seamless integration with the Microsoft ecosystem, especially with tools like Office 365. This integration makes it easier for businesses to synchronize their operations across various applications, increasing productivity and efficiency.

What do you dislike most about this product?

a common criticism of Microsoft Dynamics GP is its dated user interface compared to some newer ERP solutions. Some users find it less intuitive and feel it lags behind in terms of modern design aesthetics and user experience. As always, opinions about software will vary among users, and what one person sees as a drawback, another might see as a strength.

What recommendations would you give to someone considering this product?

Certainly! Here's a concise version of recommendations for someone considering Microsoft Dynamics GP: Define Needs: Ensure Dynamics GP aligns with your business requirements. Leverage Microsoft Integration: It works well with Office 365, Power BI, etc. Evaluate the UI: Some find it dated; ensure it meets your team's needs. Allocate Training Time: It has a learning curve; plan for training sessions.

Pros

Reliable
Performance Enhancing
Respectful
Acts with Integrity

Microsoft Dynamics 365 Supply Chain

What is Microsoft Dynamics 365 Supply Chain?

Company Details

Book a Free Demo Today!

Microsoft Dynamics 365 Supply Chain Ratings

89 Likeliness to Recommend

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 Supply Chain?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Order Management Includes order entry, order processing, order tracking, and parts management.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Dynamics 365 Supply Chain Reviews

Steven G.

User friendly system, with fantastic capabilities.

Likeliness to Recommend

Pros

Marissa S.

Great product, love it!

Likeliness to Recommend

Pros

MS C.

Modern features needed,

Likeliness to Recommend

Pros

Feature Ratings

Supplier Management

Shipping Management

Collaboration

Procurement Management

Transportation Management

Manufacturing Planning and Production

Inventory Management

Forecasting and Planning

Order Management

Returns Management

Customer Service

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support