Microsoft Corporation

Microsoft Dynamics 365 Supply Chain

Composite Score

7.6 /10

CX Score

8.0 /10

10 Reviews Write a Review

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What is Microsoft Dynamics 365 Supply Chain?

Create an intelligent and resilient supply chain. Build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights. Mitigate supply chain issues with robust capabilities such as real-time visibility, agile planning, and advanced insights.

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Microsoft Dynamics 365 Supply Chain Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Supply Chain?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Feature Ratings

Average 80

Supplier Management

Shipping Management

Collaboration

Returns Management

Demand Planning

Manufacturing Planning and Production

Transportation Management

Inventory Management

Forecasting and Planning

Order Management

Procurement Management

Vendor Capability Ratings

Average 77

Ease of Customization

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Implementation

Vendor Support

Microsoft Dynamics 365 Supply Chain Reviews

Steven G.

Role: Consultant
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

User friendly system, with fantastic capabilities.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

Its ease to use, along with the user friendly interface and enhanced capabilities to facilitate difficult processes for all types of industries

What is your favorite aspect of this product?

The interface and connectivity with other systems.

What do you dislike most about this product?

Sometimes the configuration is not as straightforward as it could be, it demands many steps for simple purposes

What recommendations would you give to someone considering this product?

To carry out a quick investigation of other systems and compare the capabilities, features, offerings, and costing. They will immediately lean towards D365 because they will realice the value of the system over the rest in the market.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Marissa S.

Role: C-Level
Industry: Apparel
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Apr 2024

Great product, love it!

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

It is easy to use compared to other products I have used in the past.

What is your favorite aspect of this product?

The real time updates

What do you dislike most about this product?

Time consuming to use features correctly

What recommendations would you give to someone considering this product?

Allot the right amount of time for using features, but be delighted by its different capabilites

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

MUKESH P.

Role: C-Level
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

Cost effective and go sustainable

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

Cost-effective licensing, AI-driven insights and forecasting.

What is your favorite aspect of this product?

AI-driven insights and forecasting.

What do you dislike most about this product?

Transportation management can be improve.

What recommendations would you give to someone considering this product?

If you want to choose Cost-effective licensing, AI-driven insights and forecasting and may more tools then just go for it..

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular Microsoft Dynamics 365 Supply Chain Comparisons

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Microsoft Dynamics 365 Supply Chain

What is Microsoft Dynamics 365 Supply Chain?

Company Details

Book a Free Demo Today!

Microsoft Dynamics 365 Supply Chain Ratings

91 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 Supply Chain?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Order Management Includes order entry, order processing, order tracking, and parts management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Dynamics 365 Supply Chain Reviews

Steven G.

User friendly system, with fantastic capabilities.

Likeliness to Recommend

Pros

Marissa S.

Great product, love it!

Likeliness to Recommend

Pros

MUKESH P.

Cost effective and go sustainable

Likeliness to Recommend

Pros

Most Popular Microsoft Dynamics 365 Supply Chain Comparisons

Oracle Supply Chain Management

SAP Supply Chain Management

Microsoft Dynamics 365 ERP

Sterling B2B Integration SaaS

Coupa Supply Chain Design & Planning

DELMIA Quintiq

Feature Ratings

Supplier Management

Shipping Management

Collaboration

Returns Management

Demand Planning

Manufacturing Planning and Production

Transportation Management

Inventory Management

Forecasting and Planning

Order Management

Procurement Management

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Implementation

Vendor Support