JazzHR Customer Reviews 2025 | Applicant Tracking Systems

JazzHR

Composite Score

6.8 /10

CX Score

6.6 /10

31 Reviews Write a Review

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What is JazzHR?

JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast. Our affordable solution replaces spreadsheets and inbox recruiting with an intuitive applicant tracking system that streamlines the entire candidate-to-employee journey.

Company Details

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Awards & Recognition

JazzHR won the following awards in the Applicant Tracking Systems - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

4 Top Rated Features

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

JazzHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JazzHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

79 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JazzHR?

12% Negative

19% Neutral

69% Positive

Pros

Caring
Respectful
Transparent
Efficient Service

Cons

Less Inspiring
Under Delivered
Inhibits Innovation

Feature Ratings

Average 78

Compliance

100

Candidate Experience Portal

Customized Job Postings

Candidate Experience Surveys

User Permissions

Analytics and Reporting

Employee Referrals

Onboarding and Training

Integration APIs

AI Capabilities

Mobile

Vendor Capability Ratings

Average 73

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Vendor Support

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

JazzHR Reviews

Kevin F.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Fair product for small businesses

Likeliness to Recommend

6 /10

What differentiates JazzHR from other similar products?

None that I can think of.

What is your favorite aspect of this product?

Simplicity and ease of use.

What do you dislike most about this product?

Very limited functionality.

What recommendations would you give to someone considering this product?

It’s good for a small company with limited needs, end users and available budget.

Pros

Efficient Service
Caring
Reliable
Performance Enhancing

Cons

Commodity Features
Vendor's Interest First
Under Delivered

Nina S.

Role: Human Resources
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

Excellent Platform

Likeliness to Recommend

8 /10

What differentiates JazzHR from other similar products?

JazzHR is a great option for small to medium sized businesses. The pricing was a huge selling factor for us, especially since it offers a lot of the same features and functionality as its competitors. I love how it simplifies our workflow and saves my team and our hiring managers time. I also love the integrations it has with other software, such as background check companies. It's another time saver for us.

What is your favorite aspect of this product?

How you can easily build multiple workflows and automate several steps of your recruiting process.

What do you dislike most about this product?

They haven't released any significant product upgrades since I have become a customer. I am disappointed that they have not dabbled in AI integrations as well.

What recommendations would you give to someone considering this product?

I think it's important to understand if JazzHR is a platform that you can scale with, since so much candidate data is stored in the platform. We have used JazzHR since 2018 and just renewed a 2 year contract after exploring other platforms. Ultimately, JazzHR still offers a lot of value to us and will be a platform we can continue growing with as our company grows.

Pros

Saves Time
Respectful
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation
Charges for Enhancements

Elman M.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2025

JazzHR helping recruiting

Likeliness to Recommend

8 /10

What differentiates JazzHR from other similar products?

It is a great recruiting tool, if offers everything in a clear and user-friendly interface, some of the pros that it provides are clean and intuitive interface multiple customization options and reliable customer support. All this helps this product to be one of the best. The options of commenting and tagging is great and CV preview plus candidates insights is also a plus.

What is your favorite aspect of this product?

How easy it use to use and implement to review all information, you get all in one place with no complications. Collaboration is also something that I I like a lot since if there are many participants you can see everyone's comments.

What do you dislike most about this product?

I think the only thing I dislike is the feedback session, it is very simple maybe it can provide other features or be automated.

What recommendations would you give to someone considering this product?

That try it since it is a very complete and stable product, it is easy to implement, user-friendly, easy to use and provides all detailed information from candidates, collaboration is a plus.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

JazzHR

What is JazzHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

JazzHR Ratings

79 Likeliness to Recommend

79 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love JazzHR?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

User Permissions Ability to set configuration and access permissions by user requirements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Employee Referrals Employees can refer candidates through the system.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Integration APIs Ability of the software to interface with legacy and other third party applications.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

JazzHR Reviews

Kevin F.

Fair product for small businesses

Likeliness to Recommend

Pros

Cons

Nina S.

Excellent Platform

Likeliness to Recommend

Pros

Cons

Elman M.

JazzHR helping recruiting

Likeliness to Recommend

Pros

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