What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Performance Enhancing
- Reliable
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Centralized Management Portal
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Monit K.
- Role: Student Academic
- Industry: Agriculture
- Involvement: End User of Application
Submitted Sep 2024
Better option for alternative apps for calling
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It is simple and easy to use application but also it makes it not to pick when you have multiple option like Samsung, Oneplus and any other company application available.
What is your favorite aspect of this product?
It let you do everything like voice recording and keeping the record merged with other google application.
What do you dislike most about this product?
It doesn't provide the breadth of feature that a normal user looking for calling application or dialer application.
What recommendations would you give to someone considering this product?
You should pick it up if you have any privacy concern using 3rd party application rather then it I don't think there are any reason to use it.
Pros
- Enables Productivity
- Saves Time
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
Business calling is so easy and one click away
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yash P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2024
Great functionality with room for enhancement
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Integration with Google Ecosystem: It seamlessly integrates with other Google services like Gmail, Google Calendar, and Google Contacts, providing a unified communication experience.
What is your favorite aspect of this product?
It includes built-in spam filtering features to help reduce unwanted calls and messages.
What do you dislike most about this product?
It's already well-rounded; no further improvements are needed.
What recommendations would you give to someone considering this product?
Explore Integration: Check how well Google Voice integrates with other tools you use, like Google Workspace, for a seamless experience.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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