Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Adaora K.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Very Effective and Easy to Use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is easy to understand without having a technical background

What is your favorite aspect of this product?

User friendly and very useful

What do you dislike most about this product?

Can’t create a form using a mobile phone except it is the paid version

What recommendations would you give to someone considering this product?

Very useful and effective in gathering data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zion C.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Simple and Customizable

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is so simple to step up share and use.

What is your favorite aspect of this product?

Admin controls. One can actually disable accepting responses toggle and control the time frame for responses with that feature.

What do you dislike most about this product?

I will wish it can be more customizable than it is currently.

What recommendations would you give to someone considering this product?

sure, I highly recommend Google Forms because which other product does it that simple and that faster than Google Forms.

Pros

  • Reliable
  • Enables Productivity
  • Client's Interest First
  • Generous Negotitation

David P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Great for collecting job applications.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I use Google Forms to collect job applications for my company, and it's an easy process.

What is your favorite aspect of this product?

You can add file upload fields so applicants can submit their CV directly through the form. The ability to set required fields ensures that no one misses out on important information.

What do you dislike most about this product?

The only downside is that the file size limit for uploads is pretty low.

What recommendations would you give to someone considering this product?

If you’re managing job applications, Google Forms is a simple and professional solution.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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