
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Adaora K.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2025
Very Effective and Easy to Use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is easy to understand without having a technical background
What is your favorite aspect of this product?
User friendly and very useful
What do you dislike most about this product?
Can’t create a form using a mobile phone except it is the paid version
What recommendations would you give to someone considering this product?
Very useful and effective in gathering data
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Zion C.
- Role: C-Level
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Apr 2025
Simple and Customizable
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is so simple to step up share and use.
What is your favorite aspect of this product?
Admin controls. One can actually disable accepting responses toggle and control the time frame for responses with that feature.
What do you dislike most about this product?
I will wish it can be more customizable than it is currently.
What recommendations would you give to someone considering this product?
sure, I highly recommend Google Forms because which other product does it that simple and that faster than Google Forms.
Pros
- Reliable
- Enables Productivity
- Client's Interest First
- Generous Negotitation
Please tell us why you think this review should be flagged.
David P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Great for collecting job applications.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I use Google Forms to collect job applications for my company, and it's an easy process.
What is your favorite aspect of this product?
You can add file upload fields so applicants can submit their CV directly through the form. The ability to set required fields ensures that no one misses out on important information.
What do you dislike most about this product?
The only downside is that the file size limit for uploads is pretty low.
What recommendations would you give to someone considering this product?
If you’re managing job applications, Google Forms is a simple and professional solution.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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