Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ashish J.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Simple, Free, and Effective

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Its integration with Google Sheets and the fact that it’s free — most forms tools charge for features that Google provides with no cost

What is your favorite aspect of this product?

How simple it is to create a form and automatically collect data into a Google Sheet. You don’t need to configure anything complex.

What do you dislike most about this product?

lack of customization options

What recommendations would you give to someone considering this product?

If you need something quick, simple, and free for forms or surveys, this is perfect. But if you need advanced analytics, form logic, or reporting, you might outgrow it. Overall - a great choice!!!

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Roli S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Always recommended forms solution.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Lots of questionnaires, rapidly to create forms and share the forms with the clients. Increase business productivity and saves time in collecting feedback.

What is your favorite aspect of this product?

Simply doing drag & drop to create forms from anywhere without any problem. User friendly Interface and very needful for us.

What do you dislike most about this product?

Nothing, Google forms is mind blowing.

What recommendations would you give to someone considering this product?

Always happy, never disappoint. It is very needful application.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gabrielle M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Online form creation

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is creates good online forms

What is your favorite aspect of this product?

Apart from creating online forms it has a good survey tools like questionnaires

What recommendations would you give to someone considering this product?

It is a user-friendly interface and it is also flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons