DocVerify E-Signature Logo
DocVerify E-Signature Logo
Black Knight

DocVerify E-Signature

6.7 /10
Category
DocVerify E-Signature
6.7 /10

What is DocVerify E-Signature?

DocVerify advances signatures to the modern age with a robust e-signature solution that is extensible to virtually any application in any paperwork-intensive industry. Now you can securely sign, store and manage 100% legally binding documents with the convenience of a hosted software platform with DocVerify Secure E-Signature Management.

Company Details


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DocVerify E-Signature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocVerify E-Signature.

83 Likeliness to Recommend

89 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+59 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocVerify E-Signature?

16% Negative
8% Neutral
76% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Acts with Integrity
  • Enables Productivity

Cons

  • Commodity Features
  • Less Caring
  • Less Generous

Feature Ratings

Average 76

Regulatory Compliance

79

Audit Trail

78

Security

77

Mobile

77

E-Signatures

77

Notifications

77

User-Friendly

74

Workflow

73

Third-Party Integration

73

Customizable Branding

72

Cloud/On-Prem/Hybrid Deployment

72

Vendor Capability Ratings

Average 70

Business Value Created

79

Ease of Implementation

75

Breadth of Features

75

Usability and Intuitiveness

73

Ease of Data Integration

67

Quality of Features

67

Ease of Customization

67

Ease of IT Administration

66

Availability and Quality of Training

65

Product Strategy and Rate of Improvement

60

Vendor Support

53

DocVerify E-Signature Reviews

Burak Y.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Secure way for signature processes

Likeliness to Recommend

9 /10

What differentiates DocVerify E-Signature from other similar products?

Ease of use on mobile

What is your favorite aspect of this product?

Quick steps to complete the tedious signature processes

What do you dislike most about this product?

The document is lost if it is not signed on time

What recommendations would you give to someone considering this product?

If the price of the service is in the range of consideration, I would high recommend using the product.

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Security Protects

Donnie J.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Great product!

Likeliness to Recommend

10 /10

What differentiates DocVerify E-Signature from other similar products?

Locations applicable

What is your favorite aspect of this product?

I’m familiar with the platform now!

What do you dislike most about this product?

Being unable to make changes to a document once the file is moved and ready to be notarized. Some clients have needed to use a different documents or make changes to a document that has already been uploaded. This means I would need to start a new session and uses additional credits to make the necessary changes.

What recommendations would you give to someone considering this product?

Make sure you have enough work each month to cover the software cost.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Saves Time
  • Continually Improving Product

Cons

  • Less Generous
  • Under Delivered
  • Less Transparent

Ted D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use - a bit pricey but pay for security.

Likeliness to Recommend

8 /10

What differentiates DocVerify E-Signature from other similar products?

Security and audit trail. I feel confident in them even with the userability still being klunky and no direct customer service phone number

What is your favorite aspect of this product?

ID verification

What do you dislike most about this product?

It’s still very klunky and the user ability can improve - significantly. However it does not totally hinder the transaction.

What recommendations would you give to someone considering this product?

Customer service phone line for the signers

Pros

  • Client's Interest First
  • Generous Negotitation
  • Over Delivered
  • Transparent

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