Dialpad Ai Voice Logo Award Winner Product Badge
Dialpad Ai Voice Logo Award Winner Product Badge
Dialpad

Dialpad Ai Voice

8.3 /10
Category
Dialpad Ai Voice
8.3 /10

What is Dialpad Ai Voice?

Ai VOICE - The most intelligent businessphone system. Set up your new business phone in minutes, plus unlock Ai tools like live transcriptions and Ai-curated calls summaries.

Company Details


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Awards & Recognition

Dialpad Ai Voice won the following awards in the Unified Communications as a Service category

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Dialpad Ai Voice Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Voice.

91 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Voice?

5% Negative
7% Neutral
88% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Feature Ratings

Average 87

Communications

94

Call Management

89

Mobility

88

Continuous UCC

88

Session Border Controller

87

Secure Access

87

Analytics Reporting

86

Third-Party Integration

86

Speech Access and Personal Assistant

85

Web & Desktop Conferencing

84

Centralized Management Portal

84

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of IT Administration

87

Ease of Implementation

87

Availability and Quality of Training

87

Vendor Support

87

Breadth of Features

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Ease of Customization

81

Dialpad Ai Voice Reviews

Jake S.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent intuitive calls and voice transcription

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Voice from other similar products?

The intuition of the product

What is your favorite aspect of this product?

Functionality of the product

What do you dislike most about this product?

Dropped calls

What recommendations would you give to someone considering this product?

To learn all the features

Pros

  • Transparent
  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Reliable features

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thania D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Combine teams in conferences

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Voice from other similar products?

One of its biggest differences can be seen in its ability to integrate different functions necessary for more effective communications with work teams, which has advanced in recent years in terms of technology that allows from file sharing to high-definition video and audio communications, allowing from simultaneous calls to real time analytical systems, it is quite complete and its cost per month is usually quite affordable for organizations

What is your favorite aspect of this product?

What I like the most is that it has an automated assistant system, allowing live chats to be carried out without problems, it also allows the collaboration of several users, becoming a business solution for team communications even with audio and video, it also has functions ranging from VoIP connections and waiting queues, being one of the most complete conferencing solutions of its kind

What do you dislike most about this product?

The function of this tool is to be able to unify teams, I have no problems because its functions are good and easy to understand

What recommendations would you give to someone considering this product?

It currently has a free version, being even more accessible since its plans are also quite accessible and adaptable to organizations

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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