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Brainshark Logo
Bigtincan

Brainshark

Composite Score
7.7 /10
CX Score
7.6 /10
Category
Brainshark
7.7 /10

What is Brainshark?

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

Company Details


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Awards & Recognition

Brainshark won the following awards in the Sales Enablement category

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Brainshark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brainshark.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

2
Since last award

93 Plan to Renew

7
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
79%
Conflict Resolution:
84%
Strategy & Innovation:
89%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brainshark?

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6% Negative
8% Neutral
86% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Fair
  • Appreciates Incumbent Status

Feature Ratings

Average 82

Sales Collateral Management

88

Onboarding and Training

87

Multi Device Capability

82

Application Integration

81

Collaboration

80

Intelligent Search

78

Content Analytics and Scoring

75

Next-Best-Action Recommendations

59

Lead Generation and Funnel Management

48

Vendor Capability Ratings

Average 81

Availability and Quality of Training

88

Vendor Support

87

Ease of Implementation

86

Business Value Created

83

Ease of Data Integration

81

Usability and Intuitiveness

79

Ease of IT Administration

79

Breadth of Features

78

Quality of Features

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Brainshark Reviews

Abhilaasha S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Excellent tool for developing trainings using ppts

Likeliness to Recommend

10 /10

What differentiates Brainshark from other similar products?

We can import ppt and work aournd the elements to update our training. There are other tools are well that offer the feature of importing ppt - but brainshark reads all the elements of any slide properly. It eases the development process. So after storyboarding, we move swiftly though the development process using brainshark.

What is your favorite aspect of this product?

Integration of ppt to develop it to a fully functional model.

What do you dislike most about this product?

The assesment feature is not too great as it does not give a lot of interactivity options. And somewhat limited to visual aspects of the assesment feature. Branching feature is very limited.

What recommendations would you give to someone considering this product?

It is easy to learn and work on, so anyone who needs to save time and effort should use this tool - Anyone who can create a ppt can work on this tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2025

Brainshark = great voiceover training for learning

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cindy K.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

It's okay, more to be desired.

Likeliness to Recommend

6 /10

What differentiates Brainshark from other similar products?

Brainshark stands out with its ability to create engaging, trackable training content with voiceovers and analytics. Its ease of use for both content creators and end users makes it especially effective for onboarding and sales enablement programs.

What is your favorite aspect of this product?

My favorite aspect is the detailed analytics on content consumption and learner performance. It allows us to understand how training is landing and where to improve—making optimization and iteration easy.

What do you dislike most about this product?

The interface can feel outdated at times, and some formatting limitations make customization a bit tricky. A more modern UI would really enhance the user experience.

What recommendations would you give to someone considering this product?

Take the time to explore its full range of features and integrate it with your LMS or CRM if possible. It's a powerful tool when used strategically, especially for teams focused on continuous learning and enablement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Inspiring
  • Under Delivered
  • Less Performance Enhancing

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