
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Drag and Drop User Interface
Data Loss Prevention
Electronic Signatures
3rd-Party Integrations
Real-Time Synchronization
Large File Optimization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews

Estelle M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
secured file storage and strong collaboration.
Likeliness to Recommend
What differentiates Box from other similar products?
Box does more than just allowing me to save files and share saved files. I can also create and automate workflows / business processes using the visual workflow designer function on Box, known as Box relay.
What is your favorite aspect of this product?
I enjoy using the Box mobile application. I love the consistency in feature across different operating systems, the ability to download and edit files in offline state, the ability to edit office format files right from within the Box mobile app interface, and its integration functionalities around group commenting, digital signature scanning and real time push notifications when changes are made to my files.
What do you dislike most about this product?
File synchronization on Box isn't fast enough for me, especially large sized files. This is one grey area of my Box experience that I really want to see improved upon.
What recommendations would you give to someone considering this product?
For medium and large sized organizations who need enterprise-level security for all file sharing and file access in the company, Box is top on the list .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.

Fanny V.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
Secure Content Collaboration Platform
Likeliness to Recommend
What differentiates Box from other similar products?
Its security framework works as a deciding factor for great regulations. Compared to other tools that focus solely on storage or document sharing, Box offers centralized content lifecycle management, collaboration, automation, and data governance in efficient ways.
What is your favorite aspect of this product?
Its compliance with GDPR, HIPAA, FedRAMP, and other regulations makes it ideal for my working environment. It has a minimum learning curve, real-time collaboration, version control, and integrated commenting tools are very beneficial. The flexibility in its integration supports efficient workflows and centralized content management. I really like the way it secures data and provides effective ways for data collaborations.
What do you dislike most about this product?
Box offers an impressively comprehensive suite of tools for secure content collaboration. More extensive customization options for branding or white-labelling for shared folders and portals when collaborating with clients are lacking in this platform, which is requisite for smooth working.
What recommendations would you give to someone considering this product?
Box is a top-tier choice for those who prioritize security, collaboration, and document control at scale. The Box Shield's functionality would be useful for enhancing threat detection and intelligent data classification. It is a highly collaborative content management platform.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Francisco V.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2025
Good and reliable cloud drive service.
Likeliness to Recommend
What differentiates Box from other similar products?
I would say, my favourite feature explained below.
What is your favorite aspect of this product?
The feature I find very useful is the capability that allows you to open and edit any file using your local software.
What do you dislike most about this product?
The drag and drop user interfase does not allow you to add an external file directly into a folder; first you have to add it to the opened folder and then move it to the folder in which you want to save the file.
What recommendations would you give to someone considering this product?
Try it first and test the required features.
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
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