What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 93%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Acts with Integrity
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
Enterprise Grade Security Controls
Real-Time Synchronization
Access Control and Rights Management
Electronic Signatures
Data Loss Prevention
3rd-Party Integrations
Large File Optimization
Cognitive Content Services
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Evans Y.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2025
Box is a Five Star Product
Likeliness to Recommend
What differentiates Box from other similar products?
Ease to set up and use and share files with colleagues across multiple platforms.
What is your favorite aspect of this product?
Simplicity and flexibility.
What do you dislike most about this product?
It could add more features and filters to enhance categories files.
What recommendations would you give to someone considering this product?
From any angle I look at it from, Box is truly a worthy product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Newton B.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2025
Experience Files Protection.
Likeliness to Recommend
What differentiates Box from other similar products?
What makes Box different is its ease of use and robust security. I can easily share large files and know that they will always be protected.
What is your favorite aspect of this product?
What I find most helpful is the secure link generator with detailed tracking. You don’t just send a file; you know who accessed it, when, and how many times. Box is a great confidence booster when working with external parties. The seamless integration with tools like Outlook also simplifies sharing—no need to bounce between applications, which is a blessing during busy days.
What do you dislike most about this product?
However, the only aspect that I slightly dislike is that Box can be a bit expensive for small businesses or individual users. Despite this, I consider the investment in this software to be worth it for all the features and benefits it offers.
What recommendations would you give to someone considering this product?
I do recommend it to 10/10 and a 5 star cause of its best encryption system and growing up my business faster.
Pros
- Effective Service
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ritzel I.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
It adapts to the times.
Likeliness to Recommend
What differentiates Box from other similar products?
Safe and agile to be competitive and adapt to the times.
What is your favorite aspect of this product?
Search options, these allow you to locate files quickly.
What do you dislike most about this product?
the answer is none.
What recommendations would you give to someone considering this product?
Box is created to efficiently manage a large number of files, photos, among other content.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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