Arcserve Backup Logo
Arcserve Backup Logo
Arcserve USA, LLC

Arcserve Backup

6.9 /10
Category
Arcserve Backup
6.9 /10

What is Arcserve Backup?

As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.

Company Details


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Awards & Recognition

Arcserve Backup won the following awards in the Backup and Availability category

Arcserve Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arcserve Backup.

83 Likeliness to Recommend

95 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arcserve Backup?

3% Negative
17% Neutral
80% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 79

Virtual Machine Backup

81

Backup Automation

81

File Explorer Granular Restore

79

Deduplication Implementation

79

Replication for High Availability

79

Backup Monitoring and Reporting

78

Replication for Long Term Storage and Disaster Recovery

78

Physical Backup for Multiple Platforms

77

Integration With Storage Arrays

75

Application Awareness

75

Backup of Cloud Based Data

74

Vendor Capability Ratings

Average 74

Ease of IT Administration

79

Quality of Features

76

Ease of Implementation

76

Ease of Data Integration

75

Usability and Intuitiveness

74

Breadth of Features

74

Business Value Created

74

Vendor Support

73

Product Strategy and Rate of Improvement

72

Ease of Customization

71

Availability and Quality of Training

70

Arcserve Backup Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Easy to user but limited features

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sarvesh S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Product all good but lack some important features.

Likeliness to Recommend

8 /10

What differentiates Arcserve Backup from other similar products?

Agentless backup for hyparvisors.

What is your favorite aspect of this product?

It can prevent downtime with file and folder-level recovery of Linux® virtual machines.

What do you dislike most about this product?

Backups would fail continuously after running smoothly for sometime. then we have to re register nodes and remove the old ones

What recommendations would you give to someone considering this product?

Direct cloud backup option plus backup on AWS/google cloud makes good difference.

Pros

  • Transparent
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Doreen G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Data Backup Made Easy With Arcserve Backup

Likeliness to Recommend

9 /10

What differentiates Arcserve Backup from other similar products?

Comes with unmatched data protection features - it is affordable yet makes data backup and recovery easy

What is your favorite aspect of this product?

I like that Arcserve Backup does not only make data backup easy but also comes with leading data recovery features.

What do you dislike most about this product?

So far no bad experiences with this data backup software

What recommendations would you give to someone considering this product?

The many data protection and backup features makes Arcserve Backup indispensable and a must have for businesses

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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