What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Virtual Machine Backup
Backup Automation
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Integration With Storage Arrays
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2024
Easy to user but limited features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Sarvesh S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2024
Product all good but lack some important features.
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Agentless backup for hyparvisors.
What is your favorite aspect of this product?
It can prevent downtime with file and folder-level recovery of Linux® virtual machines.
What do you dislike most about this product?
Backups would fail continuously after running smoothly for sometime. then we have to re register nodes and remove the old ones
What recommendations would you give to someone considering this product?
Direct cloud backup option plus backup on AWS/google cloud makes good difference.
Pros
- Transparent
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Doreen G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Data Backup Made Easy With Arcserve Backup
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Comes with unmatched data protection features - it is affordable yet makes data backup and recovery easy
What is your favorite aspect of this product?
I like that Arcserve Backup does not only make data backup easy but also comes with leading data recovery features.
What do you dislike most about this product?
So far no bad experiences with this data backup software
What recommendations would you give to someone considering this product?
The many data protection and backup features makes Arcserve Backup indispensable and a must have for businesses
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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