FPT Information System

akaBot

Composite Score

7.9 /10

CX Score

8.3 /10

35 Reviews Write a Review

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What is akaBot?

akaBot Platform is a platform providing comprehensive solutions for automation and digitization to help businesses improve their productivity and save costs.

Company Details

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akaBot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on akaBot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love akaBot?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Enables Productivity
Fair

Feature Ratings

Average 79

Unsupervised Launch

Concurrent Work

Central Deployment

Distributed Work

Action Logging

Performance Monitoring

Role-Based Access

Code-Free Programming

Exception Handling

User Libraries

Real-Time Debugging

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Also Featured in...

Robotic Process Automation - Midmarket

Score 7.9

View akaBot in this category (opens in a new tab)

akaBot Reviews

JAGADEESH KUMAR B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates akaBot from other similar products?

User interface

What is your favorite aspect of this product?

Plugins

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

For someone considering this product, I recommend assessing their automation needs and the complexity of their processes. This is a leading Robotic Process Automation (RPA) platform, so ensure it aligns with your automation goals. Explore its user-friendly interface, scalability, and community support for effective implementation.

Pros

Trustworthy
Effective Service
Client Friendly Policies
Altruistic

Nguyen T.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Great and promising invoice-processing bot

Likeliness to Recommend

9 /10

What differentiates akaBot from other similar products?

It's a Vietnam-based product so they have a Great understanding of Vietnam accounting process, easy to use and dedicate support

What is your favorite aspect of this product?

akaBot's user-friendly interface and customizable workflows make it easy to adapt to specific needs. Its seamless integration with existing systems enhances efficiency. Overall, akaBot has become an invaluable asset, allowing senior accountants to focus on strategic tasks and contribute to the company's success. Making 10 minutes/invoice to 2 minutes/invoice is something I mostly appreciate!

What do you dislike most about this product?

1. They should enhance real-time processing. akaBot could benefit from optimizing its processing capabilities to handle unexpected invoices promptly and deliver within the same day. 2. Intelligent exception handling mechanisms would allow them to effectively handle unforeseen scenarios or discrepencies in invoices. 3. Finally is dynamic workload management: something like automatically prioritizing and allocating resources based on the urgency and complexity of invoices.

What recommendations would you give to someone considering this product?

You should ask for more details on automatic processes.

Pros

Performance Enhancing
Saves Time
Security Protects
Helps Innovate

Role: Finance
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Sep 2023

Effortless and Supportive: A User's Delight

Likeliness to Recommend

7 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

akaBot

What is akaBot?

Company Details

Need Assistance?

akaBot Ratings

81 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love akaBot?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Exception Handling Bots take specific standard actions based on unexpected conditions.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Real-Time Debugging Identifying errors in process while bot is working.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Robotic Process Automation - Midmarket

akaBot Reviews

JAGADEESH KUMAR B.

Fantastic product

Likeliness to Recommend

Pros

Nguyen T.

Great and promising invoice-processing bot

Likeliness to Recommend

Pros

Effortless and Supportive: A User's Delight

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Unsupervised Launch

Concurrent Work

Central Deployment

Distributed Work

Action Logging

Performance Monitoring

Role-Based Access

Code-Free Programming

Exception Handling

User Libraries

Real-Time Debugging

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features