Emotional Footprint Awards 2025
Transaction Data Store
SoftwareReviews names Microsoft SQL Server, Oracle Database, and Cloudera Operational Database as Transaction Data Store Emotional Footprint Award Winners.
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Transaction Data Store
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Microsoft Corporation
Microsoft SQL Server
Apply intelligence across all your data with SQL Server 2022. Whether your data is structured or unstructured, query and analyze it using the data platform with industry-leading performance and security. Regardless of where your data is stored, query and analyze it with the data platform known for performance, security, and availability.
9.2
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Oracle
Oracle Database
Oracle’s Database management capabilities make DBA lives easier by providing a full-lifecycle solution encompassing change and configuration management, patching, provisioning, testing, masking/subsetting, performance management and automatic tuning.
9.1
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Cloudera
Cloudera Operational Database
In order to deliver actionable data to your application you need an Operational Database that is scalable and flexible but is also enterprise hardened. By launching your applications for an enterprise data hub your users can have rich data access and the performance to meet end user expectations.
9.0
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Other Evaluated Vendors
Redis Labs
Redis Enterprise Software
Redis Enterprise is a robust in-memory NoSQL database built by the devs who built open source Redis. It maintains the simplicity and high performance of Redis, while adding many enterprise-grade capabilities. Redis Enterprise Software enables you to install an enterprise-grade cluster that acts as a container for managing and running multiple Redis databases in a highly available and scalable manner, with predictable and stable top performance.
8.3
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Progress MarkLogic
Progress MarkLogic Data Platform
The Progress MarkLogic Data Platform is a multi-model, enterprise-grade, unified data platform for solving complex data challenges. With its flexible data model and advanced security, it integrates data from any source 10x faster in a single platform, breaking data silos while ensuring the highest levels of data protection. Coupled with powerful built-in search and semantic AI, the MarkLogic data platform delivers a 360-degree view of customers and data operations to improve the customer experience, accelerate discovery and drive smart decisions.
8.3
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
IBM
IBM Db2
Transform and modernize your business with the leader in AI-driven data management solutions. IBM Db2 is a family of hybrid data management products offering a complete suite of AI-empowered capabilities designed to help you manage both structured and unstructured data on premises as well as in private and public cloud environments. Db2 is built on an intelligent common SQL engine designed for scalability and flexibility.
8.2
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Amazon
Amazon Aurora
Amazon Aurora is a relational database engine that combines the speed and reliability of high-end commercial databases with the simplicity and cost-effectiveness of open source databases. Amazon Aurora provides unparalleled high-performance and availability at global scale with full MySQL and PostgreSQL compatibility. Amazon Aurora provides built-in security, continuous backups, serverless compute, up to 15 read replicas, automated multi-Region replication, and integrations with other AWS services.
8.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Microsoft Corporation
Azure Cosmos DB
Azure Cosmos DB is a fully managed NoSQL database service for modern app development with guaranteed single-digit millisecond response times and 99.999-per cent availability, backed by SLAs, automatic and instant scalability, and open-source APIs for MongoDB and Cassandra. Azure Cosmos DB offers a solution for modern apps and intelligent workloads by being very responsive with dynamic and elastic autoscale. It is available in every Azure region and can automatically replicate data closer to users.
8.0
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
SAP
SAP HANA Cloud
Harness the power of your data and accelerate trusted outcome-driven innovation by developing intelligent and live solutions for real-time decisions and actions on a single data copy. Support next-generation transactional and analytical processing with a broad set of advanced analytics – run securely across hybrid and multicloud environments.
7.9
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Neo4J
Neo4j Graph Database
Centered around the leading graph database, today's Neo4j Graph Data Platform is a suite of applications and tools helping the world make sense of data. The Platform includes Neo4j Graph Data Science – the leading enterprise-ready analytics workspace for graph data – the graph visualization and exploration tool Bloom, the Cypher query language, and numerous tools, integrations and connectors to help developers and data scientists build graph-based solutions with ease.
7.8
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
IBM
IBM Informix
IBM Informix is a high performance, always-on, highly scalable and easily embeddable enterprise-class database optimized for the most demanding transactional and analytics workloads. As an object-relational engine, IBM Informix seamlessly integrates the best of relational and object-oriented capabilities enabling the flexible modeling of complex data structures and relationships.
6.6
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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