Browse Research

With 25+ years' experience evaluating, comparing, and recommending software, our expert analysis and verified user data combine for a uniquely trustworthy perspective on enterprise software.

ERP and Supporting Systems

March 03, 2026

ServiceNow Makes Its Bid to Own Enterprise AI Execution

In a world where understanding of the power of AI is still confusing, ServiceNow has excellent messaging on what AI can actually achieve in an enterprise. Through TV ads and ads in the Wall Street Journal, the messaging has been clear: AI can assist and improve efficiency. With their recent announcement (February 2026) of two major launches – Autonomous Workforce and Employee Works – ServiceNow underscores the shift of AI from “answer engines” to “actually finishing the job.” With this announcement their message is clear: the era of AI experiments is over; AI operations at scale have begun. And ServiceNow wants to be the control tower that runs all of it.

ERP and Supporting Systems

February 10, 2026

ServiceNow Q4 Results Reinforce Enterprise AI Driving Business Impact

ServiceNow exceeds guidance as enterprise AI adoption accelerates growth, margin, and cash flow. Now Assist ACV tops $600M and heads toward a $1B run rate while customers commit at scale.

ERP and Supporting Systems

February 06, 2026

Unit4’s Vision for Ambient ERP as the Path to Enterprise Value

Traditional ERP systems have not kept pace with modern constraints on time and budget. Implementations often run far beyond initial plans due to poor organizational change management and low user adoption, primarily driven by a lack of training. This means that even after long and expensive projects, user adoption may still fall short. The result is inconsistent processes and an ERP that fails to provide business benefit.

ERP and Supporting Systems

December 23, 2025

Zoho Announces Major Updates to Billing and Spend Solutions for the Enterprise

In an analyst briefing, Zoho provided updates to Zia's capabilities for finance use cases. Specifically, Zoho emphasized reconciliation, reporting, and proactive insights, with a showcase of its new enterprise billing and spend management products.

ERP and Supporting Systems

December 12, 2025

Unit4: An ERP With a Vision for Purpose-Driven Organizations

Unit4 is an ERP built for purpose-driven organizations. With strengths in grant management, fund accounting, project-based staffing, and regulatory compliance, it delivers a modular, people-centric platform that helps nonprofits, governments, educational institutions, and professional services firms manage complexity.

ERP and Supporting Systems

December 05, 2025

Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI

ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.

ERP and Supporting Systems

November 24, 2025

Zoholics Canada 2025 Showcases Zoho One Evolution and Local Market Focus

At Zoholics Canada 2025, Zoho reviewed recent updates to Zoho One while also introducing new products tailored for the Canadian market. The event highlighted Zoho’s dual strategy: advancing its unified business operating system and deepening regional and segment-specific coverage.

ERP and Supporting Systems

November 24, 2025

Zoho’s Distributed Business Provides Unique Perspective on Digital Sovereignty

Recent geopolitical shifts have renewed interest in digital sovereignty, and the emergence of AI has expanded the concept up the stack to consider the risks of third-party LLMs. At Zoholics Canada 2025, we spoke with Zoho’s Chief Strategy Officer Vijay Sundaram and a customer about their perspectives on navigating digital sovereignty in 2025.

ERP and Supporting Systems