Zoho Corporation

Zoho Connect

Composite Score

8.6 /10

CX Score

8.9 /10

122 Reviews Write a Review

Claim Software

What is Zoho Connect?

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Analyst Research

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoho Connect won the following awards in the Digital Workplace category

Filter By

2026 Emotional Footprint Champion

Latest Award, 2026

2026 Data Quadrant Champion

2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

0 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative

2% Neutral

97% Positive

Pros

Respectful
Performance Enhancing
Fair
Enables Productivity

Feature Ratings

Average 78

Task Management

File Sharing Collaboration

Collaboration

Employee Engagement

Employee Directory

Workflow & Approvals

News Feed

Calendars

Reporting and Analytics

End-User Workflow Customization

Integrations

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Zoho Connect Videos

Zoho Connect Reviews

Chukwuebuka O.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

My Zoho review

Likeliness to Recommend

6 /10

What differentiates Zoho Connect from other similar products?

Zoho feels more collaborative than other products

What is your favorite aspect of this product?

I love the team alliance

What do you dislike most about this product?

It can be confusing in usage

What recommendations would you give to someone considering this product?

I would recommend Zoho as far as there's room for more improvements

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Francisco G.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Centralized Efficiency with Zoho Connect

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

Unlike other apps, Zoho Connect centralizes all activities, including meetings and document sharing, in one platform with its standout feature

What is your favorite aspect of this product?

What makes the software strong is its ability to think holistically about collaboration. It is a central hub that organizes all team communications to prevent the team from being fragmented, thus helping everyone stay on the same page and be more productive and work as a team.

What do you dislike most about this product?

One weakness is that the interface for its users is limited in how it can be customized, and sometimes this creates issues in customizing the platform to meet the team's needs or brand requirements.

What recommendations would you give to someone considering this product?

Without use of Zoho Connect, our team does not collaborate as we do today. You can move things around without a problem; it's a muscle we all know how to use; it's a habit in our crew.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kaden C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Team collaboration

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

Zoho Connect is easy to set up and easy to connect through invitation links.

What is your favorite aspect of this product?

It supports team collaboration and allow files sharing.

What do you dislike most about this product?

It's easier to run and it has no noticed dislike.

What recommendations would you give to someone considering this product?

It's friendly with a unique interface that's favorable.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Zoho Connect

What is Zoho Connect?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoho Connect Ratings

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Zoho Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Collaboration Communicate and share information through real-time text messaging, browsable discussion forums with open threaded replies, and blogs to publish content

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Calendars Ability to manage and view employee schedules, and book meetings.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Zoho Connect Videos

Zoho Connect - The modern intranet

Zoho Connect Reviews

Chukwuebuka O.

My Zoho review

Likeliness to Recommend

Pros

Francisco G.

Centralized Efficiency with Zoho Connect

Likeliness to Recommend

Pros

Kaden C.

Team collaboration

Likeliness to Recommend

Pros

Most Popular Zoho Connect Comparisons

Microsoft Teams

Microsoft Viva Engage

LumApps

Citrix Digital Workspace

Microsoft Viva Connections

Bitrix24

Feature Ratings

Task Management

File Sharing Collaboration

Collaboration

Employee Engagement

Employee Directory

Workflow & Approvals

News Feed

Calendars

Reporting and Analytics

End-User Workflow Customization

Integrations

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training