Webex Messaging

What differentiates Webex Messaging from other similar products?

One feature that stands out is the persistent chat. Conversations don’t disappear, so I can revisit them anytime if I need context or reference an older discussion. For example, when working on long-term data projects, we often revisit initial discussions to trace decision paths or locate specific feedback from weeks ago. Having this historical continuity in the chat is an advantage, as it allows us to pick up where we left off, no matter the time lag.

What is your favorite aspect of this product?

Webex Messaging’s integration with Webex Meetings is incredibly helpful. We can instantly start a video call if a conversation needs more than just text. There’s a seamless flow from messaging to meetings, which is ideal when a question escalates into something that needs a quick visual walkthrough. This one-click transition saves time and keeps conversations from getting bogged down in back-and-forth chats.

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

Overall, Webex Messaging has boosted our productivity and helped keep our projects on track by ensuring everyone is just a message away. I’d highly recommend it to any team needing a centralized, secure, and persistent messaging platform. The ease of use and integration with other Webex tools make it a powerful communication hub for data engineers and anyone dealing with project-heavy workflows.

What differentiates Webex Messaging from other similar products?

It works really well with all the other Webex tools, like video calls, phone calls, and file sharing, all in one app. It has strong security features to keep our messages and files safe, which is important for teams dealing with sensitive information. Plus, you can customize how it works and connect it with other business apps, so it fits the needs of different teams and helps everyone work together better.

What is your favorite aspect of this product?

The app is easy to use, so everyone on the team can find what they need and communicate without a lot of training. I also like that it works well with other Webex tools, so we can easily move between messaging, video calls, and sharing files. This makes things simpler and helps us stay productive and connected.

What do you dislike most about this product?

One thing I don’t like about Webex Messaging is that it can be slow to open sometimes, especially when I’m sending big files or when a lot of people are using it. This can mess up our workflow and be annoying. I also wish I could customize notifications more so I could control how and when I get alerts.

What recommendations would you give to someone considering this product?

I recommend trying Webex Messaging if you need a good tool for communication that works well with video calls and sharing files. It’s easy to use, so your team can get the hang of it quickly. Just remember it might be slow when sending big files or when a lot of people are using it at once. Be sure to use its connections with other Webex tools to get the most out of it. And check the notification settings so you can customize how you get alerts.

What differentiates Webex Messaging from other similar products?

Seamless Integrations: It works really well with other Cisco Webex tools like meetings and calling, so you can keep all your communications in one place.

What is your favorite aspect of this product?

Real-Time Messaging: You can send and receive messages instantly, which is perfect for quick chats and making decisions on the fly.

What do you dislike most about this product?

Occasional Performance Hiccups: Experienced lag or slow performance during busy times, which can be a bit frustrating.

What recommendations would you give to someone considering this product?

Explore Training Resources: Check out Cisco’s training materials and tutorials. They can help you get acquainted with the platform’s features and functionalities, making your transition smoother.