What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Secure Access
Call Management
Web & Desktop Conferencing
Session Border Controller
Presence IM
Mobility
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Cody R.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2024
Powerful Unified Communications Platform
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
One thing that really stands out is how easy Webex Calling is to use. When I first tried it, figuring everything out was a piece of cake. The simple buttons and menus make navigation a breeze and the sound quality is way better than other apps. Connecting with friends and coworkers feels effortless.
What is your favorite aspect of this product?
High quality video and audio make my experience so much better. Seeing my friends clearly and enjoying crystal clear sound is fantastic. Knowing I can rely on it for important meetings is a huge plus. Plus, the friendly design of the app makes everything easy and fun.
What do you dislike most about this product?
While I like the app, there is one thing that bothers me a bit. It uses a lot of data because of its high quality video. This can be annoying if my internet is not fast. I also wish there were more ways to customize features so I could set it up just how I want.
What recommendations would you give to someone considering this product?
Thinking about trying Webex Calling? I say go for it because this amazing tool makes calling and meeting a breeze. Its friendly interface welcomes everyone making it super easy to use.
Pros
- Trustworthy
- Unique Features
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Dmitry S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Reliable Cloud-Based Calling
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
It stands out for its strong call quality, ensuring seamless communication across the team.
What is your favorite aspect of this product?
The cloud-based functionality allows me to manage calls from anywhere.
What do you dislike most about this product?
The mobile app can sometimes lag during peak usage time,
What recommendations would you give to someone considering this product?
Webex Calling is perfect for businesses looking for a reliable cloud-based calling solution.
Pros
- Continually Improving Product
- Unique Features
- Effective Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Ashadujaman K.
- Role: Vendor Management
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Aug 2024
Easy to use in mobile phone.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
The calling takes very less time to connect.
What is your favorite aspect of this product?
App UI is smooth.
What do you dislike most about this product?
The package is higher rate and features are not upto the mark
What recommendations would you give to someone considering this product?
They offer free trial service. Please take that at first.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Leverages Incumbent Status
- Commodity Features
- Less Fair
Please tell us why you think this review should be flagged.
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