Userful Logo
Userful Logo
Userful Corp

Userful

7.2 /10
Category
Userful
7.2 /10

What is Userful?

Userful is the leading software-defined AV over IP platform for the enterprise. It enables modernized operations for IT leaders with secure, scalable and centrally managed solutions from a suite of integrated apps for digital signage, control room solutions, KPI dashboards and meeting rooms.

Company Details


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Awards & Recognition

Userful won the following awards in the Digital Signage category

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Userful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Userful.

77 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Userful?

9% Negative
0% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 78

Security

82

Extensibility

82

Integration

81

Centralized Display Management

79

Access Permissions Management

77

Streaming/Broadcast

76

Content Management

74

Mobile Access

70

Vendor Capability Ratings

Average 77

Ease of Customization

84

Quality of Features

84

Usability and Intuitiveness

80

Business Value Created

78

Availability and Quality of Training

76

Ease of Implementation

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

75

Breadth of Features

75

Ease of Data Integration

74

Vendor Support

73

Userful Reviews

Philip H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Elevating App Updates with Userful

Likeliness to Recommend

8 /10

What differentiates Userful from other similar products?

The platform is easy to use, so we can quickly and easily deploy digital displays across our office. The user-friendly interface lets my team easily add and schedule app update content, so our digital displays always show the latest and most relevant information. This control and flexibility helps keep our team informed and engaged.

What is your favorite aspect of this product?

Userful is a great tool for showing upcoming app updates and announcements in our office. This platform has helped us engage our team and keep them informed about our mobile products.

What do you dislike most about this product?

Userful is great, but it could do better with analytics and reporting. Integrating better data would help us measure the impact of our app updates, so we can improve our strategies and show how our digital signage investments are worth it.

What recommendations would you give to someone considering this product?

Userful has helped us communicate app updates and announcements better. The platform's digital displays help us create a dynamic and engaging environment for our team, keeping them informed and excited about our mobile product lineup.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mansi J.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, great product!

Likeliness to Recommend

6 /10

What differentiates Userful from other similar products?

It’s easy to use

What is your favorite aspect of this product?

Usability and client first approach

What do you dislike most about this product?

Nothing as of yet

What recommendations would you give to someone considering this product?

It’s a great one, go for it

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Appreciates Incumbent Status
  • Helps Innovate

Jesse T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use system with nice looks yet pricy

Likeliness to Recommend

6 /10

What differentiates Userful from other similar products?

It's a easy to use system setup in the box, you receive the product, plug it in, put it up and it works good.

What is your favorite aspect of this product?

It looks very nice! Elegant design and user friendly

What do you dislike most about this product?

The cost is a bit much... I've seen other company's charge way less for this.

What recommendations would you give to someone considering this product?

It's good if you want a plug and play system but if you are looking to save money look elsewhere

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Cons

  • Less Respectful
  • Less Generous
  • Commodity Features