What is Trellis?
By providing real-time, integrated view of IT and facility assets, the Vertiv Trellis DCIM solution makes it easier to collaborate, plan and control changes in the data center.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
92 Likeliness to Recommend
100 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trellis?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Energy Consumption
Reporting
Environmental Monitoring
System Monitoring
Incident Response Support
Security
Alerting
Batch Processing
Power and Cooling
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
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