Idera Software

TestRail

Composite Score

7.9 /10

CX Score

8.2 /10

43 Reviews Write a Review

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What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Test Management category

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0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

11% Negative

7% Neutral

82% Positive

Pros

Inspires Innovation
Respectful
Includes Product Enhancements
Fair

Feature Ratings

Average 75

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Artifact Traceability

Artifact Management

Test Planning

Test Case Generator

ALM Integration

Audit Log

Test Run Workflow Manager

Vendor Capability Ratings

Average 75

Ease of Implementation

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Mobile Application Testing

Score 8.5

View TestRail in this category (opens in a new tab)

TestRail Reviews

Sam T.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A bit difficult to use

Likeliness to Recommend

4 /10

What differentiates TestRail from other similar products?

It provides workflows for multiple testers

What is your favorite aspect of this product?

Centralisation of test cases

What do you dislike most about this product?

Not very intuitive to use

What recommendations would you give to someone considering this product?

Make sure you get a comprehensive demo

Pros

Trustworthy
Respectful
Altruistic
Acts with Integrity

Cons

Less Effective Service
Wastes Time
Less Reliable

Rajdeep P.

Role: Industry Specific Role
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Powerful Test Management with Seamless Integration

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

It stands out for its user friendly interface, comprehensive test management, and customizable.

What is your favorite aspect of this product?

Its seamless integration with tools like JIRA and CI/CD pipelines, enabling efficient collaboration and automated workflows.

What do you dislike most about this product?

The learning curve for users can be steep due to the wide range of features and settings.

What recommendations would you give to someone considering this product?

Should Recommend to everyone for automation testing.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Sarah S.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Reliable and easy to use

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

It is very reliable and has all of the features you would expect from a good test case management tool. It's not too expensive and has a nice UI.

What is your favorite aspect of this product?

I like the how easy it is to copy test cases and move them around. It's very easy to keep everything organized.

What do you dislike most about this product?

The way that test plans and test runs are set up is a little confusing and it requires a lot of clicking to get into each of them.

What recommendations would you give to someone considering this product?

It is pretty easy to learn and a great option for someone who has never used a test tool before. It's easy to customize and it integrates with a lot of other products.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

TestRail Ratings

84 Likeliness to Recommend

2 Since last award

95 Plan to Renew

3 Since last award

76 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management and access of test data.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Artifact Traceability Trace testing artifacts, such as test cases and scripts, forward to test runs and issues that need to be fixed, and backwards to the functional and non function

Artifact Management Test artifacts can be readily created, reused, moved, and managed in a structured format, such as folder, heirarchical, and context-driven formats.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Mobile Application Testing

TestRail Reviews

Sam T.

A bit difficult to use

Likeliness to Recommend

Pros

Cons

Rajdeep P.

Powerful Test Management with Seamless Integration

Likeliness to Recommend

Pros

Sarah S.

Reliable and easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Artifact Traceability

Artifact Management

Test Planning

Test Case Generator

ALM Integration

Audit Log

Test Run Workflow Manager

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement