Stripe

Stripe Payments

Composite Score

9.0 /10

CX Score

9.2 /10

130 Reviews Write a Review

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What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Security Protects
Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

E-Commerce Integration

Security

Mobile Payments

Digital Wallet Integration

Recurring Payments

Multi Currency

Reporting Analytics

Customer Support

POS Integration

POS Verification

Vendor Capability Ratings

Average 85

Quality of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Cody R.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Here is What Should You Know About Stripe

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

Stripe is a widely used online payment processing platform. It supports businesses of all sizes, whether start-ups or large enterprises. Unlike traditional platforms, Stripe is built with developers in mind, offering powerful APIs and extensive documents. Stripe supports more than 135 currencies and multiple local payment methods, making itself ideal for businesses.

What is your favorite aspect of this product?

Its seamless and customizable checkout offers a smooth, mobile-friendly payment flow for one-click payments, autofill, and a highly customizable user interface. It has helped me a lot in dealing with international dealings due to its ability to support hundreds of currencies. Its robust APIs and SDKs permit us to integrate payment processing into websites, mobile apps, and custom platforms.

What do you dislike most about this product?

Though Stripe’s checkout is easy to use, we have developer expertise to fully integrate its APIs when waiting for custom payment flows, automation, or embedded payments, making it less beginner-friendly. Such a developer-heavy setup for advanced features slows down our workflow.

What recommendations would you give to someone considering this product?

If some need a custom flow or automation, Stripe’s APIs are powerful but demand developer expertise. If you lack technical resources, consider Stripe checkout for easier setup. It also freezes accounts in case of fraud concerns so always has a backup plan, if use rises.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Gavin P.

Role: C-Level
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Stripe is good but very costly and not viable

Likeliness to Recommend

3 /10

What differentiates Stripe Payments from other similar products?

Suite of payment methods, popularity of api for native integration

What is your favorite aspect of this product?

Range of payment methods, ability to handle international currencies

What do you dislike most about this product?

The fees are too high for what its worth. Lots of hidden fees which add up. Support are slow at times and can be vague. Account management barely replies and your account gets lost in the sea.

What recommendations would you give to someone considering this product?

Consider how much volume and focus on the key card types and methods you are going to use.

Pros

Continually Improving Product
Unique Features
Security Protects
Altruistic

Cons

Less Effective Service
Vendor Friendly Policies
Less Generous

Anna M.

Role: C-Level
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Secure, reliable, and feature-rich payment gateway

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

Stripe stands out because of its ease of integration, broad feature set, and seamless international payment processing. It supports multiple payment methods, is highly compliant, and helps reduce disputes. Plus, its user-friendly interface and strong customer support make it a great choice for businesses.

What is your favorite aspect of this product?

I love how easy it is to implement and integrate with different platforms. The wide range of features and the intuitive, dynamic user interface make managing payments a breeze. It also works with all major cards, and the invoice templates are a nice touch.

What do you dislike most about this product?

The only downside is that payouts can sometimes take longer than expected. Other than that, I haven't encountered any major issues.

What recommendations would you give to someone considering this product?

If you're looking for a secure, reliable, and feature-rich payment gateway that’s easy to set up and maintain, Stripe is a great choice. It may cost a bit more than some alternatives, but the functionality and support make it well worth it. Definitely a must-consider for any business handling online transactions!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Stripe Payments Ratings

89 Likeliness to Recommend

2 Since last award

97 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Stripe Payments?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Security Built-in security to protect payment information to prevent fraud and hacking

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

Multi Currency Allows users to process payments in multiple currencies

Reporting Analytics Reports and analytics created from payment data

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

POS Verification Support cardholder verification methods for POS transactions

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Cody R.

Here is What Should You Know About Stripe

Likeliness to Recommend

Pros

Gavin P.

Stripe is good but very costly and not viable

Likeliness to Recommend

Pros

Cons

Anna M.

Secure, reliable, and feature-rich payment gateway

Likeliness to Recommend

Pros

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Feature Ratings

Credit Card Processing

E-Commerce Integration

Security

Mobile Payments

Digital Wallet Integration

Recurring Payments

Multi Currency

Reporting Analytics

Customer Support

POS Integration

POS Verification

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training