Sophos

Sophos Managed Detection and Response

7.5 /10

Claim Software

What is Sophos Managed Detection and Response?

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

Company Details

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Sophos Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Managed Detection and Response.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Managed Detection and Response?

0% Negative

10% Neutral

90% Positive

Pros

Trustworthy
Effective Service
Respectful
Security Protects

Feature Ratings

Average 82

Threat Intelligence

Prevention

Proactive Threat Hunting

Incident Management

Vulnerability Management

Technology Management

24/7/365 Security Monitoring

IOC Focus and Management

Real-Time Threat and Anomaly Detection

Use of the MITRE ATT&CK Framework

Use of ML

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Sophos Managed Detection and Response Reviews

Siva Sankar C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

High number of features but needs tobe implemented

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Trustworthy
Unique Features
Efficient Service

Jorge R.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

good product but can be improved

Likeliness to Recommend

7 /10

What differentiates Sophos Managed Detection and Response from other similar products?

It has features that most manufacturers do not have.

What is your favorite aspect of this product?

The live reponse feature is the best.

What do you dislike most about this product?

Performance problems.

What recommendations would you give to someone considering this product?

For something simple to implement and to have good protection, it is recommended.

Pros

Client Friendly Policies
Transparent
Trustworthy
Efficient Service

Cons

Less Performance Enhancing

Anush B.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Best Cybersecurity product in the market

Likeliness to Recommend

10 /10

What differentiates Sophos Managed Detection and Response from other similar products?

The integrations part is best in this solution with 3rd party products

What is your favorite aspect of this product?

You can rely on OEM to protect your organization

What do you dislike most about this product?

Nothing is to be disliked about this service

What recommendations would you give to someone considering this product?

Anyone looking for cybersecurity as a service should go for Sophos MDR

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Sophos Managed Detection and Response

What is Sophos Managed Detection and Response?

Company Details

Need Assistance?

Sophos Managed Detection and Response Ratings

86 Likeliness to Recommend

1 Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Sophos Managed Detection and Response?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Vulnerability Management Discover and fix vulnerabilities in the system.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

IOC Focus and Management Should include a wide variety of IOCs, but is more focused on behaviors and behavioral detection; IOCs are not as simple to manage.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Sophos Managed Detection and Response Reviews

Siva Sankar C.

High number of features but needs tobe implemented

Likeliness to Recommend

Pros

Jorge R.

good product but can be improved

Likeliness to Recommend

Pros

Cons

Anush B.

Best Cybersecurity product in the market

Likeliness to Recommend

Pros

Most Popular Sophos Managed Detection and Response Comparisons

Field Effect MDR

Alert Logic MDR

Crowdstrike Falcon Platform

Cynet 360

Netsurion

Rapid7 Managed Detection and Response

1
Since last award

1
Since last award

Feature Ratings

Threat Intelligence

Prevention

Proactive Threat Hunting

Incident Management

Vulnerability Management

Technology Management

24/7/365 Security Monitoring

IOC Focus and Management

Real-Time Threat and Anomaly Detection

Use of the MITRE ATT&CK Framework

Use of ML

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features