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Sogolytics

Sogolytics

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Sogolytics
8.1 /10

What is Sogolytics?

From designing and distributing questionnaires to turning analysis into insights, the SoGoSurvey platform seamlessly automates data collection and informs your most important decisions. SoGoSurvey is a suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments.

Company Details


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Awards & Recognition

Sogolytics won the following awards in the Survey Software category

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Sogolytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sogolytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

91 Plan to Renew

7
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sogolytics?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 86

Questionnaire Design/Survey Builder

89

Data Analysis and Visualization

89

Role and User Management

88

Collaboration

88

Customizable Branding

88

Branching and Logic

87

3rd-Party Integrations

84

Multi-Channel Distribution

84

Mobile Support

83

Templates & Question Library

83

Multi-Media Support

82

Vendor Capability Ratings

Average 86

Quality of Features

90

Ease of Implementation

90

Vendor Support

89

Ease of IT Administration

87

Business Value Created

86

Usability and Intuitiveness

86

Availability and Quality of Training

86

Ease of Customization

85

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Ease of Data Integration

81

Sogolytics Reviews

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2025

I’m looking forward to using for my group project

Likeliness to Recommend

7 /10

Pros

  • Client Friendly Policies
  • Altruistic
  • Client's Interest First
  • Over Delivered

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A Comprehensive Analytics Platform.

Likeliness to Recommend

10 /10

What differentiates Sogolytics from other similar products?

Sogolytics distinguishes itself with its robust sentiment analysis capabilities. Unlike some competitors that offer basic sentiment metrics, Sogolytics dives deeper, providing users with a nuanced understanding of how their brand is perceived on social media.

What is your favorite aspect of this product?

Sogolytics impresses with its real-time analytics capabilities. Businesses can stay ahead of trends, monitor campaign performance instantly, and respond promptly to emerging opportunities or potential issues, fostering agility in their social media strategies.

What do you dislike most about this product?

Sogolytics' pricing structure may be perceived as complex, with different tiers and features associated with each plan. This complexity might pose challenges for users trying to find the most suitable plan for their specific needs, potentially leading to confusion during the subscription process.

What recommendations would you give to someone considering this product?

Sogolytics proves to be a valuable asset for businesses aiming to harness the power of social media analytics. With real-time data, sentiment analysis, and competitor benchmarking, the platform empowers users to make informed decisions, fostering strategic growth in the dynamic world of social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jynah H.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Friendly Approach for Surveying

Likeliness to Recommend

9 /10

What differentiates Sogolytics from other similar products?

The platform has swift cloud survey options and this gives us the right services

What is your favorite aspect of this product?

The analytical approach from the software in matters survey is accurate and well handled Besides, the communication and reporting process is also smart.

What do you dislike most about this product?

The lack of proper AI inclusion in this software is a big challenge that we can not understand.

What recommendations would you give to someone considering this product?

The software has attained the right survey results that gives us the proper information that we all required

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

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