Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


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Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Mukesh M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Slack from other similar products?

Fast and user friendly

What is your favorite aspect of this product?

Best messaging app

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Give a try

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Nikita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic Business Messaging App

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Slack has lots of features that helps in daily business related tasks. Screen sharing or sending messaging to the team members. File sharing is secure and fast. User Interface is mind blowing, modern and easy to use.

What is your favorite aspect of this product?

Screen sharing or documents with the team members. user community is very large. I like the slack for daily business messaging.

What do you dislike most about this product?

No issue so far. It is totally insane and fulfilling our daily requirements.

What recommendations would you give to someone considering this product?

Slack is fantastic. Every organisation consider this solution at least once.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Javier G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

All the features are perfect and the best in its class.

What is your favorite aspect of this product?

One to one team members comunications in real time. Huddles and emojis!

What do you dislike most about this product?

It´s the official time drainer!

What recommendations would you give to someone considering this product?

To check it as the first comunication tool option!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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