
In Partnership With SelectHub

What is SendPulse?
SendPulse offers marketing tools to empower your business. You can use multiple communication channels to interact with your customers within a single platform including email, Facebook, web push, SMS, and Viber.
Company Details
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In Partnership With SelectHub
SendPulse Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SendPulse.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendPulse?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Campaign Management
Email Delivery
Email Templates
A/B Testing
Mobile Optimized
Content Authoring
Auto-Responders
Segmentation
SPAM Compliance
Basic Reporting and Analytics
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
SendPulse Reviews
Cissy A.
- Role: Finance
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2024
SendPulse is an innovative tools
Likeliness to Recommend
What differentiates SendPulse from other similar products?
1] Dissimilar to many competitors that focus solely on email advertising, SendPulse upholds various correspondence channels, including: -Email -SMS -Pop-up messages -Chatbots for Messenger, Telegram, WhatsApp, and Instagram 2] Benefit: Businesses can manage all their communication channels from a solitary stage, offering consistent client commitment.
What is your favorite aspect of this product?
SendPulse leverages AI to enhance campaign performance through tools.
What do you dislike most about this product?
Nothing Really for now
What recommendations would you give to someone considering this product?
Excellent recommendations for new users
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Rishabh B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
SendPulse Boost Email Marketing
Likeliness to Recommend
What differentiates SendPulse from other similar products?
I’ve tried several chatbots before using Sendpulse, and none offer the same level of features and customization. With Sendpulse, I can create highly complex scenarios, which has been incredibly helpful for our business. We were able to design a very intricate booking system.
What is your favorite aspect of this product?
I've been using SendPulse for my email campaigns over the past week and I'm really impressed with its features. What stands out the most is the platform's ability to automatically resend campaigns to subscribers who haven't opened the original emails. This targeted strategy ensures that no subscriber misses important information, greatly enhancing the effectiveness of my campaigns. Additionally, it reaches out via SMS notifications to maximize engagement.
What do you dislike most about this product?
Honestly, I didn't find anything negative on their site. The service and software seem advanced, and I believe I'll be a happy customer.
What recommendations would you give to someone considering this product?
Sendpulse's user interface is very easy to use and intuitive.
Pros
- Efficient Service
- Saves Time
- Acts with Integrity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.

Uday B.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Multi-Channel Marketing Made Easy and Affordable
Likeliness to Recommend
What differentiates SendPulse from other similar products?
SendPulse differs with its omnichannel marketing automation platform offering email, SMS, push messages, chatbots, and transactional emails through one dashboard. Unlike most other competitors, it provides AI-based personalization, a simple drag-and-drop builder for automations, and free plans with favorable limits, and thus is very suitable for startups and small firms.
What is your favorite aspect of this product?
The multi-channel automation
What do you dislike most about this product?
Its mail template editor should be more flexible
What recommendations would you give to someone considering this product?
SendPulse is an excellent option for small to medium-sized companies and startups that require budget-friendly multi-channel marketing automation. Yet, for large enterprises requiring more advanced analytics, more in-depth CRM integration, or more advanced email design capabilities, a more advanced solution may be required. Companies should utilize the free plan to try out its features prior to committing
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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