SendPulse Logo
SendPulse Logo
SendPulse

SendPulse

Composite Score
7.8 /10
CX Score
8.1 /10
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In Partnership With SelectHub

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Category
SendPulse
7.8 /10

What is SendPulse?

SendPulse offers marketing tools to empower your business. You can use multiple communication channels to interact with your customers within a single platform including email, Facebook, web push, SMS, and Viber.

Company Details

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SendPulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendPulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendPulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Campaign Management

86

Email Delivery

84

Email Templates

84

A/B Testing

82

Mobile Optimized

80

Content Authoring

77

Auto-Responders

76

Segmentation

75

SPAM Compliance

75

Basic Reporting and Analytics

73

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Ease of Implementation

85

Business Value Created

85

Ease of IT Administration

84

Quality of Features

82

Ease of Customization

80

Availability and Quality of Training

80

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

75

Vendor Support

74

Breadth of Features

73

SendPulse Reviews

Cissy A.

  • Role: Finance
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

SendPulse is an innovative tools

Likeliness to Recommend

10 /10

What differentiates SendPulse from other similar products?

1] Dissimilar to many competitors that focus solely on email advertising, SendPulse upholds various correspondence channels, including: -Email -SMS -Pop-up messages -Chatbots for Messenger, Telegram, WhatsApp, and Instagram 2] Benefit: Businesses can manage all their communication channels from a solitary stage, offering consistent client commitment.

What is your favorite aspect of this product?

SendPulse leverages AI to enhance campaign performance through tools.

What do you dislike most about this product?

Nothing Really for now

What recommendations would you give to someone considering this product?

Excellent recommendations for new users

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Rishabh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

SendPulse Boost Email Marketing

Likeliness to Recommend

10 /10

What differentiates SendPulse from other similar products?

I’ve tried several chatbots before using Sendpulse, and none offer the same level of features and customization. With Sendpulse, I can create highly complex scenarios, which has been incredibly helpful for our business. We were able to design a very intricate booking system.

What is your favorite aspect of this product?

I've been using SendPulse for my email campaigns over the past week and I'm really impressed with its features. What stands out the most is the platform's ability to automatically resend campaigns to subscribers who haven't opened the original emails. This targeted strategy ensures that no subscriber misses important information, greatly enhancing the effectiveness of my campaigns. Additionally, it reaches out via SMS notifications to maximize engagement.

What do you dislike most about this product?

Honestly, I didn't find anything negative on their site. The service and software seem advanced, and I believe I'll be a happy customer.

What recommendations would you give to someone considering this product?

Sendpulse's user interface is very easy to use and intuitive.

Pros

  • Efficient Service
  • Saves Time
  • Acts with Integrity
  • Includes Product Enhancements

Uday B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Multi-Channel Marketing Made Easy and Affordable

Likeliness to Recommend

10 /10

What differentiates SendPulse from other similar products?

SendPulse differs with its omnichannel marketing automation platform offering email, SMS, push messages, chatbots, and transactional emails through one dashboard. Unlike most other competitors, it provides AI-based personalization, a simple drag-and-drop builder for automations, and free plans with favorable limits, and thus is very suitable for startups and small firms.

What is your favorite aspect of this product?

The multi-channel automation

What do you dislike most about this product?

Its mail template editor should be more flexible

What recommendations would you give to someone considering this product?

SendPulse is an excellent option for small to medium-sized companies and startups that require budget-friendly multi-channel marketing automation. Yet, for large enterprises requiring more advanced analytics, more in-depth CRM integration, or more advanced email design capabilities, a more advanced solution may be required. Companies should utilize the free plan to try out its features prior to committing

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features