Salesforce Sales Analytics Logo
Salesforce Sales Analytics Logo
Salesforce.com Inc

Salesforce Sales Analytics

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Salesforce Sales Analytics
7.5 /10

What is Salesforce Sales Analytics?

Close deals faster with sales analytics software built directly into your CRM. Get a complete view of sales performance, deal inspection capabilities, and rich visualisations. Drive forecast accuracy. Manage pipeline efficiently. And speed up revenue intelligence with Sales Cloud, CRM Analytics, and Tableau.

Company Details


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Salesforce Sales Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Analytics?

0% Negative
16% Neutral
84% Positive

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 76

Collaboration

83

Predictive Sales Forecasting

81

Artificial Intelligence-Based Insights

80

Scenario Analysis

80

Predictive Time-Series Reporting & Analytics

79

Dashboard

79

Visual Pipeline Monitoring

77

Territory Analytics and Management

77

Data Ingestion and Interoperability

75

Pipeline Planning

67

Intelligent Alerts and Notifications

66

Vendor Capability Ratings

Average 77

Ease of Implementation

83

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

81

Vendor Support

77

Business Value Created

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Usability and Intuitiveness

71

Ease of Customization

69

Salesforce Sales Analytics Reviews

Kimberly O. O.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Great software for real time sales and forecasting

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Analytics from other similar products?

It is great at reporting and forecasting as well as its ease of integration with salesforce CRM

What is your favorite aspect of this product?

It’s appealing data visualization, allowing you to quickly spot insights and trends for quick integration into reports

What do you dislike most about this product?

Notifications

What recommendations would you give to someone considering this product?

Salesforce Analytics remains the industry leading software, ideal for collecting real-time sales data and transforming it into actionable insights for forecasting in dynamic, fast-paced environments. It is everything you need in a cloud based software,

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Marcos F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

great management tool, very intuitive, leaves noth

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Analytics from other similar products?

Is current, presents the latest on the market such as the use of AI

What is your favorite aspect of this product?

Sales optimization, recommendations and predictive analytics

What do you dislike most about this product?

I have nothing to report on this issue

What recommendations would you give to someone considering this product?

It is an ideal tool for your business, using the latest technology to meet your needs

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Carrie W.

  • Role: C-Level
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product, but a little complex!

Likeliness to Recommend

6 /10

What differentiates Salesforce Sales Analytics from other similar products?

The customization capabilities of Salesforce definitely outcompete other CRM products.

What is your favorite aspect of this product?

The customization and customer service for Salesforce are unbeatable.

What do you dislike most about this product?

The complexity associated with Salesforce. Our small business had a steep learning curve and long learning period to efficiently use the product.

What recommendations would you give to someone considering this product?

It is great for larger companies, but would not be my first choice for smaller, simpler companies.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Client's Interest First

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