Quickbooks Logo
Quickbooks Logo
Intuit

Quickbooks

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Quickbooks
8.2 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details


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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Automation of Invoicing

84

Reporting and Analytics

84

Compliance and Security

82

Multiple Points of Payment

81

ERP Integration

77

Customization and Scalability

76

Customer Portal

74

Dispute Resolution

72

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

85

Ease of Implementation

84

Business Value Created

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Quality of Features

81

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Data Integration

80

Breadth of Features

78

Ease of Customization

76

Quickbooks Reviews

Modupe A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Makes operational accounting easier.

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

Accurate and real time reporting on company finances is a key strength of this software. QuickBooks makes business reporting easy by making it straightforward to track key financial metrics like balance sheets , open invoices ,income statements in real time without any lag in updates.

What is your favorite aspect of this product?

I love the flexibility it provides me for tracking and managing day to day departmental finances on the go. Its ability to introduce automation into key day to day accounting activity like invoicing and recurrent expenditure management, makes record keeping easier while reducing the room for errors in book-keeping

What do you dislike most about this product?

Customizing accounting ledgers on QuickBooks is a cumbersome process. Will be very helpful if IFRS and GAAP forms can be pre-configured for efficient auditing and security reporting processes.

What recommendations would you give to someone considering this product?

I recommend Quickbook for day on day efficient tracking and management of the finances of businesses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Lucky O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Great product and easy to use

Likeliness to Recommend

8 /10

What differentiates Quickbooks from other similar products?

Nothing comes to mind at the moment

What is your favorite aspect of this product?

No particular aspect is my favorite but I think I appreciate the aspect that allows for productivity tracking

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

If productivity and accountability are your goals then this product is best for you

Pros

  • Continually Improving Product
  • Caring
  • Includes Product Enhancements
  • Helps Innovate

Abigail T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Full stack accounting solution for every business.

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

QuickBooks gives you more core features, AI-driven automation, and flexible integrations than most rivals—supported by real human help when you need it. It’s a full-stack accounting solution designed to grow with your business.

What is your favorite aspect of this product?

I personally prefer QBO for several reasons: the ability to work from anywhere, integrations with apps, much more robust bank feeds, and a much cleaner document management interface. That combination—access from anywhere plus integrations and powerful bank reconciliation—makes day-to-day financial management much smoother.

What do you dislike most about this product?

It has gotten much much slower. Every time you save anything, it takes 3‑4× as long as it used to.

What recommendations would you give to someone considering this product?

Despite speed problems, it still offers the best accounting solution for every businesses so my recommendation is to give this product a try and see what it can do to one's business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing