Proofpoint

Proofpoint ITM

Composite Score

8.3 /10

CX Score

8.7 /10

5 Reviews Write a Review

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What is Proofpoint ITM?

As the leading people-centric Insider Threat Management (ITM) solution, Proofpoint’s ITM protects against data loss and brand damage involving insiders acting maliciously, negligently, or unknowingly. Proofpoint correlates activity and data movement, empowering security teams to identify user risk, detect insider-led data breaches, and accelerate security incident response.

Company Details

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Proofpoint ITM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Proofpoint ITM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Forensic Investigation Capability

100

Integration

100

Alerts and Responses

Behavioral Triggers

Risk Scoring

User Threat Detection

Machine Learning

Logging and Monitoring

Vulnerability Scanning

Data Loss Prevention

User Privacy

Vendor Capability Ratings

Average 95

Ease of Data Integration

100

Usability and Intuitiveness

100

Quality of Features

100

Business Value Created

100

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Breadth of Features

Proofpoint ITM Reviews

Ashley S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Insider Threat Radar with Contextual Precision

Likeliness to Recommend

9 /10

What differentiates Proofpoint ITM from other similar products?

It gives you context, helping to differentiate between a genuine threat and a false alarm.

What is your favorite aspect of this product?

The risk scoring feature. We’ve used this feature to quickly identify high-risk activities, like unauthorized data access, and take swift action.

What do you dislike most about this product?

While Proofpoint ITM offers solid standalone functionality, getting it to play nicely with other tools in our security stack required some additional customization

What recommendations would you give to someone considering this product?

Make sure your other security tools are compatible, or be prepared to invest time in integration.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Giorgio D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

The Sustainable Threat Managing Platform

Likeliness to Recommend

9 /10

What differentiates Proofpoint ITM from other similar products?

Proofpoint ITM has the best internal threat detectors that makes it outstanding.

What is your favorite aspect of this product?

Proofpoint ITM has captured all malware in a collective manner.

What do you dislike most about this product?

Proofpoint ITM provides operations that are satisfactory.

What recommendations would you give to someone considering this product?

Proofpoint ITM is always the recommendable software for threat management.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Meredith H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

User-friendly Platform

Likeliness to Recommend

9 /10

What differentiates Proofpoint ITM from other similar products?

Systems prioritizing data security and compliance demonstrate a commitment to safeguarding sensitive information, which is crucial in today's regulatory environment.

What is your favorite aspect of this product?

Advanced reporting and visualization capabilities help System Analysts communicate insights effectively to stakeholders, facilitating data-driven decision-making.

What do you dislike most about this product?

Systems that cannot scale or adapt to changing business needs hinder the analyst's ability to optimize processes and deliver value.

What recommendations would you give to someone considering this product?

Prioritize systems that facilitate seamless collaboration and integration across departments and platforms to enhance productivity and efficiency.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Proofpoint ITM

What is Proofpoint ITM?

Company Details

Need Assistance?

Proofpoint ITM Ratings

91 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Proofpoint ITM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Forensic Investigation Capability After an incident has occurred, a forensic investigation will be required to provide the complete picture.

Integration Ability of the tool to be integrated with other security software such as SIEM, DLP, and others.

Alerts and Responses Deploy alerts when suspicious behavior is detected. Automated responses sent to users notifying them of locked accounts, investigations or quarantine.

Behavioral Triggers The ability to track and monitor user activity such as browsing history, engagement, etc. Investigates big data movement and file transfers.

Risk Scoring Provides an overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

User Threat Detection Capability of the tool to uncover risky users by identifying anomalous behavior or activity.

Machine Learning Ability of the tool to train algorithms through historical data.

Logging and Monitoring logging user activity and ensuring pristine historical data across inter-process activity

Vulnerability Scanning Ability to scan database for vulnerabilities

Data Loss Prevention Capability of the software to use real-time user notification and blocking in the event of a breach.

User Privacy The ability to ensure that the user’s personal data and apps are separate from corporate data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Proofpoint ITM Reviews

Ashley S.

Insider Threat Radar with Contextual Precision

Likeliness to Recommend

Pros

Giorgio D.

The Sustainable Threat Managing Platform

Likeliness to Recommend

Pros

Meredith H.

User-friendly Platform

Likeliness to Recommend

Pros

Feature Ratings

Forensic Investigation Capability

Integration

Alerts and Responses

Behavioral Triggers

Risk Scoring

User Threat Detection

Machine Learning

Logging and Monitoring

Vulnerability Scanning

Data Loss Prevention

User Privacy

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Breadth of Features