Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.6 /10
CX Score
7.8 /10
Category
Productboard
7.6 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Product Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

3% Negative
5% Neutral
92% Positive

Pros

  • Caring
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Feature Management

87

Idea Management

85

Product Management

83

Visual Roadmap

82

User Needs Management

81

Release Planning

80

Workflow Management

80

ALM Integration

79

Strategic Vision

78

Backlog Management

75

Social Collaboration

74

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

80

Vendor Support

80

Quality of Features

80

Breadth of Features

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Business Value Created

78

Ease of IT Administration

78

Ease of Customization

75

Productboard Reviews

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamlined Product Management Excellence

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Productboard stands out from similar products due to its user-friendly interface, customizable workflows, and seamless integration with other tools. Additionally, its AI-powered prioritization helps product managers make data-driven decisions and focus on what matters most. Overall, Productboard is a robust platform that streamlines product management processes and helps teams work more efficiently and effectively.

What is your favorite aspect of this product?

One of the most impressive things about this product is its AI-powered prioritization feature, which helps product managers make informed decisions and focus on what matters. It's a great way to streamline product management processes and make teams more efficient overall.

What do you dislike most about this product?

the pricing of Productboard is relatively high compared to other similar tools in the market

What recommendations would you give to someone considering this product?

When considering which product management tool to use, it's essential to view your product maturity, budget, and team's needs. If your team is already familiar with product management concepts, Productboard could be a great choice, but if you're starting, you might want to consider a more straightforward tool. Remember that Productboard is a paid tool, so the budget should also be a factor in your decision. Additionally, ensure that the features offered by Productboard align with your team's needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Riley W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2023

The Ultimate Tool for Efficient Collaboration.

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

A differentiator of Productboard is its feature prioritization system. The ability to gather feedback, ideas, and requests from various sources and effectively prioritize them based on user impact and business value sets Productboard apart. Additionally, the seamless integration with popular collaboration tools and the intuitive user interface makes it a standout choice among similar products.

What is your favorite aspect of this product?

Our favorite aspect of Productboard is its customer feedback management capabilities. The platform provides a centralized hub to collect, organize, and analyze customer feedback, allowing us to make data-driven product decisions. The integration with customer support systems and user research tools makes it easy to capture valuable insights and turn them into actionable improvements.

What do you dislike most about this product?

While Productboard offers a robust set of features, one area that could be improved is the reporting and analytics capabilities. It would be beneficial to have more customizable reporting options and advanced analytics features to gain deeper insights into product performance and user behavior.

What recommendations would you give to someone considering this product?

I would highly recommend Productboard to anyone seeking an efficient and collaborative product management solution. It's important to invest time in properly setting up and configuring the tool to align with your team's workflow and needs. Additionally, take advantage of the available integrations to seamlessly connect Productboard with your existing tools and maximize its potential for streamlining your product management process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Taiwo J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Essential Tool for Streamlined Product Management

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Productboard allows teams to prioritize features based on real customer feedback, aligning product decisions with user needs.

What is your favorite aspect of this product?

My favorite aspect of Productboard is its ability to seamlessly integrate user feedback directly into the product development process. The way it allows teams to prioritize features based on real customer insights ensures that the product roadmap is truly aligned with user needs, making it a highly customer-centric tool. This helps teams focus on building what matters most and increases the overall impact of their product decisions.

What do you dislike most about this product?

One drawback of Productboard is that it can be a bit overwhelming for new users due to its feature-rich interface. The learning curve can be steep, especially for smaller teams or those without dedicated product managers. Some users may find it challenging to navigate through all the customization options and integrations, which can take time to fully master and implement.

What recommendations would you give to someone considering this product?

If you're already using tools like Jira or Slack, be sure to take full advantage of Productboard's integrations. They can make the workflow much smoother and save time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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