

What is Podium Text Marketing?
Take advantage of text’s 98% open rate with SMS marketing campaigns that get a real response, and measurable results. Plus, building a prior consent opt-in list. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
3
Since last award
85 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Podium Text Marketing?
Pros
- Reliable
- Helps Innovate
- Effective Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Communication Archive
Social Media Marketing Management
Loyalty Promotions Management
Text Messaging
Mobile Payments
Surveys Feedback
Scheduled Messaging
Mobile Marketing Management
Opt-in
Marketing Analytics
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Podium Text Marketing Reviews
Christine M.
- Role: C-Level
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
One of the best SMS marketing t and affordable
Likeliness to Recommend
What differentiates Podium Text Marketing from other similar products?
Has the podium mobile application which you can use to track the progress of the SMS sending and those who opted in and opted out, the mobile application is very intuitive and easy to use
What is your favorite aspect of this product?
I like the web contact form which allows clients to send text and get responses via text automatically, this feature is very useful in SMS marketing and collecting contacts of the user where they can easily subscribe to our messaging channel and the software is expensive to use.
What do you dislike most about this product?
Support is too limited since it is not like other providers who deliver Support 24/7, they are active sometimes of the week which makes it hard to reach out to them when there is an issue.
What recommendations would you give to someone considering this product?
Yes, I would recommend the software for simplified SMS marketing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Holley C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2024
It’s a wonderful implementation for your business!
Likeliness to Recommend
What differentiates Podium Text Marketing from other similar products?
Podium has so many more features to offer.
What is your favorite aspect of this product?
Being able to connect payment through text message. It closes the sale and makes it so easy.
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
It makes your life so much easier in terms of sales and communication
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Vincent A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2025
a comprehensive platform
Likeliness to Recommend
What differentiates Podium Text Marketing from other similar products?
Podium is very strong with buisness texting
What is your favorite aspect of this product?
ability to consolidate various communication channels (texting, reviews, etc.) into a single platform
What do you dislike most about this product?
Podium's pricing to be relatively high, especially for smaller businesses
What recommendations would you give to someone considering this product?
focused on text messaging, online reviews, or a combination of features? then get this product!
Pros
- Inspires Innovation
- Caring
- Helps Innovate
- Respectful
Cons
- Commodity Features
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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