Oracle NetSuite ERP Logo
Oracle NetSuite ERP Logo
Oracle

Oracle NetSuite ERP

Composite Score
7.5 /10
CX Score
7.7 /10
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Oracle NetSuite ERP
7.5 /10

What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

98 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
77%
Negotiation and Contract:
63%
Conflict Resolution:
78%
Strategy & Innovation:
68%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

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4% Negative
15% Neutral
81% Positive

Pros

  • Respectful
  • Reliable
  • Caring
  • Fair

Feature Ratings

Average 77

Governance Risk and Compliance

83

Accounting and Financial Management

82

Industry Specific Capabilities

81

Service Management

78

Supply Chain Management

78

Human Capital Management

77

Customer Relationship Management

76

Procurement Management

76

Analytics and Reporting

75

Job and Project Management

73

BI and Performance Management

71

Vendor Capability Ratings

Average 76

Business Value Created

78

Ease of Implementation

78

Ease of Data Integration

77

Quality of Features

77

Ease of IT Administration

77

Ease of Customization

76

Usability and Intuitiveness

76

Availability and Quality of Training

76

Breadth of Features

74

Vendor Support

74

Product Strategy and Rate of Improvement

71

Oracle NetSuite ERP Reviews

Nithin S.

  • Role: Operations
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2025

Powerful cloud ERP with great customization

Likeliness to Recommend

8 /10

What differentiates Oracle NetSuite ERP from other similar products?

NetSuite offers a true cloud-based ERP with strong modularity, allowing businesses to scale operations without switching platforms. Its real-time dashboards and robust financials make it ideal for growing businesses.

What is your favorite aspect of this product?

The centralized platform that combines finance, inventory, CRM, and supply chain management in one place—with customizable dashboards and saved searches—is a game changer.

What do you dislike most about this product?

The user interface feels outdated, and initial setup or customization often requires specialized technical support or third-party consultants.

What recommendations would you give to someone considering this product?

Invest time upfront in proper implementation and training. Leverage NetSuite’s customization capabilities but avoid over-customizing—stick to scalable configurations.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Charges for Enhancements

Jeff L.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Good value although limited if FP&A is important

Likeliness to Recommend

7 /10

What differentiates Oracle NetSuite ERP from other similar products?

Functionality at the price point

What is your favorite aspect of this product?

Good client services team

What do you dislike most about this product?

Difficult to integrate with other tools; difficult to create dimensions that business users/ FP&A desire

What recommendations would you give to someone considering this product?

Consider the amount of third party consulting and coding spend required to fully integrate with FP&A tools and SalesForce (CRM)

Pros

  • Respectful
  • Acts with Integrity
  • Security Protects
  • Reliable

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Qual A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Scalable, robust but difficult to customize.

Likeliness to Recommend

7 /10

What differentiates Oracle NetSuite ERP from other similar products?

-Netsuite joins core accounting with real-time financials. It facilitates easy integration with third party apps like ADP Workforce-Now, to link timesheets with leave management system. -All modules draw data from a single database, this reduces data entry & retrieval errors. -Dedicated Employee center contains dashboards that display time summary, billing, benefits, hierarchy & other vital information. -Application can handle large data sizes pretty easily which makes it a decent choice for large firms. -They offer customization and organizational branding on the product during the implementation phase.

What is your favorite aspect of this product?

Scalability makes it a product for the long run. Employee timesheets can be linked and audited across client invoices as they are under the same umbrella. The product can be customized during the implementation phase with the help of the vendor, but it takes a lot of time & effort if you choose to do it later on.

What do you dislike most about this product?

-Customization at a later stage is a lot more difficult than we estimated. -All approval workflows take a lot of time. -Unknown integration errors with 3rd party applications require vendor support.

What recommendations would you give to someone considering this product?

Sort out all your customization and branding needs before the implementation phase.

Pros

  • Respectful
  • Effective Service
  • Transparent
  • Security Protects

Cons

  • Commodity Features
  • Slower Product Innovation
  • Less Caring

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