OpenText Corporation

OpenText Media Management

Composite Score

6.3 /10

CX Score

6.5 /10

17 Reviews Write a Review

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What is OpenText Media Management?

OpenText Media Management solutions serve as a centralized, secure and accessible repository to manage digital media, branding and video.

Company Details

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OpenText Media Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Media Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

9
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Media Management?

0% Negative

23% Neutral

77% Positive

Pros

Respectful
Fair
Performance Enhancing
Effective Service

Cons

Leverages Incumbent Status
Inhibits Innovation
Less Efficient Service

Feature Ratings

Average 77

Intelligent Indexing

100

Cloud Offering

Collaboration

Digital Asset Sharing

Automation of Metadata Creation

Manage / Administration of Metadata

Version Management

Workflow and Approval Management

Content Capture

In System Content Views

Digital Asset Findability

Vendor Capability Ratings

Average 76

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

OpenText Media Management Reviews

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Great product with amazing features

Likeliness to Recommend

6 /10

Pros

Effective Service
Client's Interest First
Includes Product Enhancements
Continually Improving Product

Cons

Leverages Incumbent Status

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Quality product

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Enables Productivity
Trustworthy
Effective Service

Jennifer M.

Role: Public Sector
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Opentext Administration

Likeliness to Recommend

9 /10

What differentiates OpenText Media Management from other similar products?

A very great content management product, we used it in our organisation of storing contracts & binders.

What is your favorite aspect of this product?

Opentext open has been our DMS of choice for our lawyers for over two decades. The industry standard with a lot of support around legal industry. Been stable for years.

What do you dislike most about this product?

Too clumsy to administer & really needs lot of experience before one starts real working in it, i agree the tool provides a various customisations.

What recommendations would you give to someone considering this product?

Make your own choice

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

OpenText Media Management

What is OpenText Media Management?

Company Details

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Awards & Recognition

OpenText Media Management Ratings

71 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

9 Since last award

Emotional Footprint Overview

+66 Net Emotional Footprint

How much do users love OpenText Media Management?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Intelligent Indexing AI driven capability to label & classify automatically

Cloud Offering Cloud compatibility (software and infrastructure).

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Digital Asset Sharing Ability to securely share the digital assets (or files)

Automation of Metadata Creation Asset metadata can be created using rules.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Content Capture Channels through which content is uploaded or classified.

In System Content Views Ability to create customized views of content repositories.

Digital Asset Findability Capabilities of navigation and browsing

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OpenText Media Management Reviews

Great product with amazing features

Likeliness to Recommend

Pros

Cons

Quality product

Likeliness to Recommend

Pros

Jennifer M.

Opentext Administration

Likeliness to Recommend

Pros

1
Since last award

9
Since last award

Feature Ratings

Intelligent Indexing

Cloud Offering

Collaboration

Digital Asset Sharing

Automation of Metadata Creation

Manage / Administration of Metadata

Version Management

Workflow and Approval Management

Content Capture

In System Content Views

Digital Asset Findability

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization