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Mimecast Services

Mimecast Sync & Recover

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Mimecast Sync & Recover
8.0 /10

What is Mimecast Sync & Recover?

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

Company Details


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Awards & Recognition

Mimecast Sync & Recover won the following awards in the Email Backup category

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Mimecast Sync & Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Sync & Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Sync & Recover?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Security

87

Support for Backup Types

86

Compliance

86

Backup Archiving

85

Granular Restore

83

Mailbox Backup Restore

83

Permissions Awareness

81

Media Support

81

AI tech support

75

Encryption

75

Legal Hold

75

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Ease of Data Integration

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Vendor Support

83

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Breadth of Features

80

Availability and Quality of Training

80

Mimecast Sync & Recover Reviews

Ossama Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Reliable and Easy-to-Use Backup Solution"

Likeliness to Recommend

9 /10

What differentiates Mimecast Sync & Recover from other similar products?

Offering automated email backup, rapid recovery, and strong compliance features in a single platform.

What is your favorite aspect of this product?

The seamless email backup and quick recovery process provide peace of mind by ensuring data is always protected and easily restorable.

What do you dislike most about this product?

The restore process can be slow and less intuitive, making it harder to quickly retrieve specific emails when needed

What recommendations would you give to someone considering this product?

Ensure it meets your backup and recovery speed expectations, take time to explore the interface, and consider a trial to see if it fits your workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hinesh B.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

More features and options.

Likeliness to Recommend

10 /10

What differentiates Mimecast Sync & Recover from other similar products?

This product has more options than other products have.

What is your favorite aspect of this product?

Message trace and recovery options.

What do you dislike most about this product?

No enterprise training for enterprise IT professionals.

What recommendations would you give to someone considering this product?

Go for it if you have a budget for the software to implement email security and backup for your org.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Steve K.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use and resourceful!

Likeliness to Recommend

10 /10

What differentiates Mimecast Sync & Recover from other similar products?

provides a safe and secure way of keeping on top of internet security. I

What is your favorite aspect of this product?

It's scalable, easy to use and easy to implement.

What do you dislike most about this product?

not compatible w some suites

What recommendations would you give to someone considering this product?

it is scalable and resourceful. Best for MSPs

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

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