Microsoft Corporation

Microsoft Operations Management Suite

Composite Score

8.1 /10

CX Score

8.2 /10

33 Reviews Write a Review

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What is Microsoft Operations Management Suite?

Operations Management Suite (also known as OMS) is a collection of cloud-based services for managing your on-premises and cloud environments from one single place. Rather than deploying and managing on-premises resources, OMS components are entirely hosted in Azure.

Company Details

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Awards & Recognition

Microsoft Operations Management Suite won the following awards in the Systems Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Conflict Resolution

Latest Award, 2024

Microsoft Operations Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Operations Management Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Operations Management Suite?

0% Negative

2% Neutral

98% Positive

Pros

Saves Time
Respectful
Reliable
Altruistic

Feature Ratings

Average 81

Storage Monitoring

Network Performance Management

Auto-Discovery

Access Rights Management

Server Performance Monitoring

Applications Monitoring

Cloud Monitoring

Multi-Site Functionality

Event Correlation & Management

Patching Automation

Network Configuration Management

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Microsoft Operations Management Suite Reviews

Vijay M.

Role: Finance
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Good for all

Likeliness to Recommend

10 /10

What differentiates Microsoft Operations Management Suite from other similar products?

Yes suitable for all

What is your favorite aspect of this product?

Uniquely qualified

What do you dislike most about this product?

Nothing to say

What recommendations would you give to someone considering this product?

Yes will Re

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Siddharth S.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Excellent product that's incredibly user-friendly.

Likeliness to Recommend

9 /10

What differentiates Microsoft Operations Management Suite from other similar products?

Microsoft Operations Management Suite (OMS) stands out by offering a comprehensive, cloud-based solution for IT management, combining capabilities like monitoring, automation, security, and backup in a single platform. Its integration with Microsoft Azure, advanced analytics, and seamless support for hybrid environments set it apart from other products that might focus on just one aspect of operations management.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Operations Management Suite is its seamless integration with Azure, enabling businesses to manage both on-premises and cloud environments from a single platform with advanced analytics and automation. It simplifies complex IT operations and enhances overall efficiency.

What do you dislike most about this product?

One downside of Microsoft Operations Management Suite is its complexity for new users. The wide range of features can be overwhelming, and setting up advanced configurations may require a steep learning curve for those unfamiliar with Azure or cloud-based management tools.

What recommendations would you give to someone considering this product?

I’d recommend thoroughly evaluating your organization's specific needs, especially if you’re working in a hybrid environment. Take time to learn the basics of Azure, as OMS integrates closely with it. Also, consider leveraging the built-in automation and analytics features to maximize the product's potential, but be prepared for a learning curve when first setting up.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Adnan K.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

value for money with many robust features

Likeliness to Recommend

9 /10

What differentiates Microsoft Operations Management Suite from other similar products?

Cross-Platform Support - it can manage both Windows and Linux environments, unlike some other solutions that may focus on only one platform or require separate tools for cross-platform functionality.

What is your favorite aspect of this product?

its deep integration with Azure and support for hybrid environments.

What do you dislike most about this product?

complexity and steep learning curve, especially for those not deeply familiar with Azure ecosystem.

What recommendations would you give to someone considering this product?

Make Use of Microsoft Support and Community Resources to make life easier.

Pros

Continually Improving Product
Trustworthy
Unique Features
Appreciates Incumbent Status

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Microsoft Operations Management Suite

What is Microsoft Operations Management Suite?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Microsoft Operations Management Suite Ratings

90 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Microsoft Operations Management Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Storage Monitoring Monitor storage performance and capacity.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Auto-Discovery Automate discovery of systems and assets on your network.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Patching Automation The automated deployment and installation of server patches

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Microsoft Operations Management Suite Reviews

Vijay M.

Good for all

Likeliness to Recommend

Pros

Siddharth S.

Excellent product that's incredibly user-friendly.

Likeliness to Recommend

Pros

Adnan K.

value for money with many robust features

Likeliness to Recommend

Pros

Most Popular Microsoft Operations Management Suite Comparisons

Oracle Enterprise Manager

AWS Systems Manager

Datadog

Microsoft System Center

Kaseya VSA

ServiceNow IT Operations Management

1
Since last award

1
Since last award

Feature Ratings

Storage Monitoring

Network Performance Management

Auto-Discovery

Access Rights Management

Server Performance Monitoring

Applications Monitoring

Cloud Monitoring

Multi-Site Functionality

Event Correlation & Management

Patching Automation

Network Configuration Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created