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What is JourneyDXP?
JourneyDXP, formerly Journey Sales, is the leading digital experience solutions provider redefining the modern B2B buyer’s journey that offers digital-first software and services for integrated account-based marketing, sales, and management. By transforming disparate touchpoints into customer-centric buyer journeys, personalizing engagement strategies, and sharing process improvement expertise, JourneyDXP achieves greater customer insights and increased engagement that helps organizations grow more profitable pipelines and stay competitive in dynamic industries.
Company Details
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Get AssistanceJourneyDXP Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
100 Plan to Renew
70 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JourneyDXP?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
e-Signature Functions
Interoperability Capabilities
CPQ - Configure, Price, Quote Analysis
Customer-Facing Digital Portal
Proposal Management
Sales Content Management/Content Hosting
Advanced UI/ Browsing Experience
Integrated Analytics and Tracking
Compliance With Industry Security Standards
Collaborative Deal Nurturing
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of Customization
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
JourneyDXP Reviews
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S. A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Easy to use...and better features
Likeliness to Recommend
What differentiates JourneyDXP from other similar products?
Usability
What recommendations would you give to someone considering this product?
Go for it...the best
Pros
- Helps Innovate
- Trustworthy
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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Timothy O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Great product, highly valued resource!
Likeliness to Recommend
What differentiates JourneyDXP from other similar products?
JourneyDXP stands out from other similar products by offering a comprehensive, AI-driven approach to customer journey optimization, enabling businesses to visualize, analyze, and enhance every stage of the customer experience in real time.
What is your favorite aspect of this product?
Your favorite aspect of JourneyDXP is likely its ability to leverage AI-driven insights and predictive analytics to create highly personalized and impactful customer experiences. This feature empowers businesses to move beyond static data analysis, enabling dynamic, real-time adjustments that improve engagement and outcomes.
What do you dislike most about this product?
While the product offers advanced features, its full functionality may depend on the quality and completeness of your input data, making data preparation a critical for proper integration into the platform.
What recommendations would you give to someone considering this product?
Take advantage of the trial or demo period to explore its features and ensure it aligns with your business goals.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
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Raghava S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Initial Implementation
Submitted Nov 2024
Best B2B platform for Digital sales room
Likeliness to Recommend
What differentiates JourneyDXP from other similar products?
Complex journeys can be done with ease of drag and drop option
What is your favorite aspect of this product?
It helps us increase our engagement by shortening cycles and ease of creating journeys with drag and drop options smart rooms is a fantastic product, it helped us increase our engagement scaling customer engagement
What do you dislike most about this product?
Doesn’t come with a free trial to test out Pricing is slightly on higher side , but definitely does a good job
What recommendations would you give to someone considering this product?
It’s best to understand if the product fits for your need by having a demo and detailed understanding from their sales team as product is slightly on premium side
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
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