InformaCast Logo Award Winner Product Badge
InformaCast Logo Award Winner Product Badge
Singlewire Software

InformaCast

7.7 /10
Category
InformaCast
7.7 /10

What is InformaCast?

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

Company Details


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Awards & Recognition

InformaCast won the following awards in the Emergency Notification category

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InformaCast Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on InformaCast.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love InformaCast?

8% Negative
7% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 82

Message Status Reporting

89

Single Sign-On (SSO)

87

Contact Information Encryption

86

Scheduled Messaging

85

Voice Recorded Alerts

85

Weather Alert

84

Sequential Processing

83

Location-Based Notification

82

Conference Call Support

82

Distribution Lists

82

Multi-Channel Mass Notification

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Data Integration

82

Vendor Support

82

Quality of Features

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

InformaCast Reviews

Andy H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Firmness in crisis preparedness

Likeliness to Recommend

9 /10

What differentiates InformaCast from other similar products?

When an emergency strikes, having a plan can help you respond better. That's why we use InformaCast to create custom notification templates for incident preparedness. InformaCast can send messages to many types of communication channels at once. This ensures critical information reaches everyone instantly.

What is your favorite aspect of this product?

In a crisis, there are always distractions and noise. InformaCast's notifications stand out from the noise. Recipients understand the instructions clearly.

What do you dislike most about this product?

Improvements to controls could improve template governance over time. Updating notifications, tracking approvals, and archiving policies would help keep people in compliance and prevent notifications from getting out of control.

What recommendations would you give to someone considering this product?

Security governance is about making sure that everything is safe. You also need to be able to respond to threats. With InformaCast, our organization can respond to emergencies more quickly and effectively. These custom notifications are a key part of our crisis preparedness and overall resilience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paulo S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Rapid Response Resilience

Likeliness to Recommend

9 /10

What differentiates InformaCast from other similar products?

What makes InformaCast special is its ability to communicate in many ways. One click sends urgent product bulletins to email, SMS, IP speakers, desktop alerts, and more. This ensures critical updates reach every team member instantly.

What is your favorite aspect of this product?

When launching a new product or campaign, you need to be able to change your marketing quickly. A reliable emergency notification system like InformaCast is crucial for product marketing resilience.

What do you dislike most about this product?

The interface is easy to use, but more flexible templates could make it even faster to create messages. Having pre-approved copy blocks or campaign-specific communication pipelines would help us respond faster.

What recommendations would you give to someone considering this product?

I've seen many product marketing crises. I appreciate how InformaCast helps me stay organized. Its clear alerts help the team respond quickly and together. We stopped social promotion, press outreach, and realigned to updated messaging. Our quick response helped us avoid any damage to our reputation and allowed us to launch again when things calmed down. InformaCast was our strength in the face of challenges.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Ihasan J.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Sending Emergency Notifications Made Easy

Likeliness to Recommend

9 /10

What differentiates InformaCast from other similar products?

What makes InformaCast different is its ability yo customise and is also fast in delivering emergency notifications

What is your favorite aspect of this product?

The software is fast, easy to use, and customisation is easy too I like that we can effortlessly notify many people at a push of a button

What do you dislike most about this product?

It's effective and no complaints

What recommendations would you give to someone considering this product?

I recommend InformaCast as it's the best I have used for emergency notifications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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