Emergency Notification Software

Emergency Notification

What is Emergency Notification Software?

Emergency Notification Software (ENS) is a class of communication tools designed to rapidly disseminate critical information during emergencies, disruptions, or time-sensitive events. It supports use cases such as natural disaster alerts, cybersecurity breaches, facility evacuations, and IT outages by enabling real-time, multi-channel messaging across voice, text, email, mobile apps, and desktop alerts. Effective ENS helps organizations maintain safety, ensure business continuity, and meet regulatory obligations for employee and stakeholder communication. For successful deployment, organizations should prioritize high-impact scenarios such as site-specific evacuation protocols, severe weather warnings, or IT service disruption alerts to demonstrate early value and responsiveness.

Common Features

  • Multi-Channel Mass Notification
  • Scheduled Messaging
  • Distribution Lists
  • Self-Service Contact Information Update
  • Single Sign-On (SSO)
  • Scripting
  • Contact Information Encryption
  • Multi-Language Support
  • Sequential Processing
  • Voice Recorded Alerts
  • Message Status Reporting
  • Weather Alert
  • Location-Based Notification
  • Conference Call Support

Top Emergency Notification Software

2025 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 9
Next Award: Mar 2026

Top Emergency Notification Software 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Crises Control

Crises Control

Composite Score
8.2 /10
CX Score
8.6 /10

Crises Control ensures that organisations can maintain clear and reliable communication during critical events by making it simple to send notifications to any number of people simultaneously. It enables immediate, individualised responses while automatically maintaining a comprehensive audit trail, ensuring accountability and compliance. By delivering real-time Critical Event Management and notifications, Crises Control helps organisations minimise risks to safety, reduce environmental impact, and protect reputation and operational continuity.

Scorecard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Composite Score
6.8 /10
CX Score
6.9 /10

Our mass notifications solution, Messages XR, makes it easy to send emails, texts, voice calls, mobile app notifications, website alerts — and translate — all from one place.

Scorecard

Pros

  • Enables Productivity
  • Reliable
  • Respectful
  • Fair
Composite Score
6.4 /10
CX Score
6.1 /10

Mass Notification prioritizes ease-of-use, allowing users at all levels to quickly and easily send emergency communications through the most intuitive user interface on the market. Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events.

Scorecard

Pros

  • Reliable
  • Respectful
  • Fair
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Under Delivered
  • Commodity Features

Products below are ineligible for awards due to insufficient recent reviews

BlackBerry Limited

BlackBerry AtHoc Alert

Composite Score
7.5 /10
CX Score
8.0 /10

BlackBerry AtHoc provides a comprehensive crisis communication and mass notification solution that unifies all channels and devices, empowering organizations, people, and communities to communicate and collaborate during critical events. AtHoc is certified by Department of Homeland Security for its level of security. It has flexible deployment options that safeguards your important personal information and enables enterprise-level command and control across your widely dispersed enterprise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
6.3 /10
CX Score
6.6 /10

Connect with your students, employees, and patrons with Omnigo Community. Notify users quickly with mass notifications. GPS capabilities enable messages to be sent to all users or those located in a specific area.

Pros

  • Efficient Service
  • Performance Enhancing
  • Effective Service
  • Saves Time

Cons

  • Under Delivered
SnapComms

SnapComms

Insufficient Data
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SnapComms is a leading provider of internal communication software. We help organizations get employee attention via a range of vibrant tools.

FacilityOS

FacilityOS

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FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.

DialMyCalls

DialMyCalls

Insufficient Data
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DialMyCalls lets you send automated phone calls and SMS broadcasts to entire contact lists in seconds.

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D4H's user-friendly interface ensures that your focus stays on the task at hand, not on grappling with complex technology. Our commitment to ease of use means every team member can adapt quickly and confidently, regardless of their technical ability.

Alert Protection Services

Alert Protection Services

Insufficient Data
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We designed Alert-Com and T.A.P (team alert pad) to take the confusion and second-guessing out of the response to an emergency situation. APS products instantly provide real-time, accurate, and actionable protocols and information for all types of disruptions. In an emergency, the slightest hesitation can cost time, and possibly lives. Alert-Com allows people to activate the response process with the single push of a button, without overthinking — significantly reducing the time it takes emergency response teams to get to the scene.