Infor (US) LLC

Infor Workforce Management

Composite Score

6.1 /10

CX Score

6.4 /10

43 Reviews Write a Review

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What is Infor Workforce Management?

Infor Workforce Management is a comprehensive solution that aligns labor management with corporate strategy. Integrated modules address forecasting and budgeting, scheduling, time and attendance, performance management, and compliance, streamlining processes to increase efficiency while encouraging employees to focus on activities that generate more value.

Company Details

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Infor Workforce Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor Workforce Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

69 Likeliness to Recommend

5
Since last award

87 Plan to Renew

4
Since last award

72 Satisfaction of Cost Relative to Value

11
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor Workforce Management?

9% Negative

13% Neutral

78% Positive

Pros

Client Friendly Policies
Performance Enhancing
Acts with Integrity
Security Protects

Cons

Under Delivered

Feature Ratings

Average 67

Shift Management

Attendance Management and Policies

Time Capture

Workforce Scheduling

Workforce Dashboards and Reporting

Staffing

Rate Policies

Workforce Planning and Forecasting

Time Capture Physical

Absence Management

Labor Costing and Splitting

Vendor Capability Ratings

Average 71

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Customization

Business Value Created

Ease of Implementation

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Infor Workforce Management Reviews

Bharath Kumar V.

Role: Consultant
Industry: Entertainment
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use, with more Integration features avail.

Likeliness to Recommend

8 /10

What differentiates Infor Workforce Management from other similar products?

They provide unique features and client specific Integration possibilities there.

What is your favorite aspect of this product?

Team coordination, Delivery time and response.

What do you dislike most about this product?

So for good as per my concern.

What recommendations would you give to someone considering this product?

Startups and those who are still using excel must try them

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Infor Workforce Management

What is Infor Workforce Management?

Company Details

Need Assistance?

Infor Workforce Management Ratings

69 Likeliness to Recommend

5 Since last award

87 Plan to Renew

4 Since last award

72 Satisfaction of Cost Relative to Value

11 Since last award

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Infor Workforce Management?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Infor Workforce Management Reviews

Bharath Kumar V.

Easy to use, with more Integration features avail.

Likeliness to Recommend

Pros

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Feature Ratings

Shift Management

Attendance Management and Policies

Time Capture

Workforce Scheduling

Workforce Dashboards and Reporting

Staffing

Rate Policies

Workforce Planning and Forecasting

Time Capture Physical

Absence Management

Labor Costing and Splitting

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Customization

Business Value Created

Ease of Implementation

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement