Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Thakur Anjali R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Google meet feedback

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

seamless integration with the Google Workspace ecosystem, providing a user-friendly and efficient platform for video conferencing. It also stands out for its real-time captioning feature, powered by Google's speech recognition technology

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with other Google Workspace tools, especially the ability to easily access and collaborate on documents in real-time. This allows for efficient brainstorming sessions and quick sharing of ideas without switching between applications.

What do you dislike most about this product?

Google Meet's interface and sometimes experience issues with audio and video quality, particularly when sharing screens or during slow internet connections. Some also find the lack of advanced features compared to other platforms like Zoom to be a drawback. Additionally, there can be problems with noise cancellation, especially for users with electrolarynxes.

What recommendations would you give to someone considering this product?

I recommend for users to use this because it is easy to use and easy to implement for freshers also.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Harsh T.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Good but could use some improvements

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meeet stands out due to its seamless integration with other google workspace tools, allowing users to collaborate effortlessly and access shared documents, emails, and calendars directly with in the platform.

What is your favorite aspect of this product?

I really like how easy it is to use google meet, especailly the smooth video and audio quality during meetings. its simple and effective which makes it a great choice for remote communication.

What do you dislike most about this product?

One thing i dislike is that the interface can sometimes feeel cluttered it can take a little while to get used to where all the features are especially when tou are in a hurry.

What recommendations would you give to someone considering this product?

Google meet is fantastic for teams already using google workspace because of the smooth integration. however i'd recommend taking some time to explore all features, particularly the integration with other apps to fully maximize its potential.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Zion C.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Provided Clear way for real-time conferencing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Wanted a way to enhance learning and communication in my online school at Techginate and Google for Education was our final choice. Google Meet as one of the tools in that package provided very proficient way of doing this. It also allowed us use the pro feature for less meaning is price effective.

What is your favorite aspect of this product?

The screen share and the admin control capabilities.

What do you dislike most about this product?

Nothing Specific its actually serving us.

What recommendations would you give to someone considering this product?

Truly worth using and very easy to integrate with other systems. I highly recommend.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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